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Ella Paradis Review

Our 2022 review digs into the pros, cons, and all details of Ella Paradis’s sex toys, intimate gear, and goodies

Last Updated: Apr 7, 2022
Ella Paradis

The number of sexually inactive adults in the United States has been rapidly increasing since the 2000s. There are plenty of reasons this could be happening, from growing fulfillment as a single person to external stressors like the COVID-19 pandemic, but that doesn’t change the fact that sex is a biological drive that propels many of us, single or not, through everyday life. The most important part is that you’re safe and satisfied while having fun, whether you’re on your own or with others.

Ella Paradis is an online adult shop carrying sex toys, BDSM and kink gear, and accessories like condoms and lube. No matter the number of people in your sexual arrangement, Ella Paradis has a wealth of both name-brand and budget options in their arsenal. We thoroughly investigated Ella Paradis’s online storefront to help you decide if they might be the right fit for your bedroom’s needs.

Review Summary

Pros

  • Large variety of price points, so there’s always an option you can afford
  • Warehouse-level number of toys to pick from
  • Discreet shipping down to the return label
  • Price matching guarantee
  • 15% off student discount

Cons

  • Some handcuffs they sell can be dangerous to use
  • No refunds unless the item proves defective in 30 days or you refuse the delivery
  • Customer service has been historically flaky
  • Collects personal information without making an account or purchase
  • Product categories on the website can be difficult to navigate

Bottom line

Ella Paradis is an adult toy retailer that supplies a massive range of products, so you can find exactly what you want at a reasonable price. They frequently give out steep discounts (including a long-standing 15% off for students), so you can find the toy or new lingerie set you want even if you think you can’t afford it. Of course, this comes at the price of sticky fingers grabbing your data relatively quickly and hard limits around returns and refunds (though this is typical for the industry), with a few toys not quite up to our safety standards. If you know how to identify what’s high-quality and what should be left alone, Ella Paradis offers great bargains for your sexual health needs.

Our Top Picks

Ella Paradis

Ella Paradis has a wide variety of sex toys and accessories to choose from. Shipping is discreet and pricing is reasonable.

Ella Paradis’s online store is your one stop shop for adult toys. They offer a price matching guarantee and offer 15% off for students. Find what you’re looking for today.

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Why you should trust us

Over the past two decades, Innerbody Research has helped tens of millions of readers make more informed decisions about staying healthy and living healthier lifestyles.

We extensively test each health service or product we review. Our content provides you, our readers, with an unbiased exploration of at-home health options, free of marketing jargon or gimmicks. We evaluate products and services based on their adherence to quality and the latest medical evidence and health standards. We ask ourselves two simple questions: Would we buy the product or service ourselves if it weren’t part of our job? Would we recommend it to family and friends?

Additionally, like all health-related content on this website, this review was thoroughly vetted by one or more members of our Medical Review Board for accuracy.

What is Ella Paradis?

Ella Paradis is a relatively new sex toy brand founded in 2015 to “make pleasure accessible to everyone with quality products at affordable prices.” Considering the intimate nature of their products, Ella Paradis is strictly for adults over the age of 18.

They function as a marketplace, selling toys, gear, and accessories from dozens of brands in one convenient location. They also don’t operate out of one warehouse, instead sending the information about your purchase to the brands you’re ordering from or larger organizations. Your order is shipped directly from those larger warehouses, so you might find that your order arrives in more than one box (and, in some cases, at different times).

Internal toys

Ella Paradis categorizes all of their toys by function and assumed user gender, which is a bit outdated as a vast majority of these toys can be used by anyone. For this review, we’ve categorized the toys based on how they’re used.

It’s also important to note that the catalog is not always easy to navigate: there aren’t a lot of filter options, and the ones that exist don’t often filter correctly. You’ll need to refresh your page to filter, and clicking the “back” or “forward” arrows in your browser will change the URL, but not what you see. Be ready to click through a lot of pages or search by name for exactly what you want.

Dildos

One of the most classic sex toys, dildos are a fun tool that anyone can use for penetrative sex. Ella Paradis offers over 100 different dildos with lots of features.

  Lowest price Highest price Size range (insertable length)
Realistic dildos $22.89 $146.99 5” to 10”
Glass dildos $22.49 $43.49 4.25” to 8.5”
Vibrating dildos $26.49 $197.59 4.5” to 8”
Suction cup dildos $25.29 $146.99 5” to 10”
Suction cup dildos $25.29 $146.99 5” to 10”
Strap-on dildos $22.89 $184.99 5” to 8”

Plugs

If you want something penetrative that won’t move, a plug will be your best option. Most plugs are designed for anal use because anal muscles are considerably stronger than vaginal muscles, so toys are more likely to stay put. Ella Paradis’s plugs are made of silicone or metal, which are non-porous materials safe for human bodies. (Non-porous means that no bacteria can stick around.)

These plugs range in price from $12.88 to $199.99 and vary in size from 1.5” to 4.5”.

External toys

Vibrators and massagers

Technically, vibrators can be internal and external toys, depending on the style. Ella Paradis offers over 400 different types in even more colors, so you’ll have no shortage of options no matter what you’re looking for.

  Lowest price Highest price Insertable?
Wand-style vibrators $39.95 $282.29  
Bullet vibrators $11.79 $235.29 Sometimes
Rabbit vibrators $22.29 $229.39
Yes
Clitoral stimulators $9.95 $141.19  
G-spot vibrators $22.29 $311.99
Yes
App-based vibrators $41.19 $200.00 Sometimes

Sleeves

Sleeves are one of the few types of toys with a limited range of people who can use them. Sleeves are toys designed for penises to penetrate; clitoral stimulators are a good alternative if you don’t have a penis but are looking for a similar sensation.

Ella Paradis offers 47 different sleeve and enhancement toys.

  Lowest price Highest price Electronically or manually powered?
Strokers $9.79 $234.99 Both
Realistic vaginal and anal masturbators $18.79 $229.00 Manual
Oral sex simulators $18.19 $22.89 Manual
Automatic masturbators $49.95 $405.99 Electronic

Pumps

Penis pumps can be a fantastic tool for sexual activities and boosting your everyday confidence. Whether you’re having trouble getting or maintaining an erection or hoping to increase blood flow (and thus sensitivity) to your penis, a pump can do wonders for your penis, even if those benefits aren’t permanent.

Ella Paradis offers 17 different penis pumps, but none of our favorite products have made it into their catalog. They offer both beginner and more advanced pumps with a range of power settings and manual mechanisms, ranging from $19.39 to $229.39. Some of their more budget-friendly options don’t have a pressure gauge, so if you decide to go that route, be careful not to apply too much pressure to avoid potentially damaging your penis.

If you have a vagina, there are also options for clitoral pumps. These pumps work because a clitoris is made of the same erectile tissue as a penis, so increasing pressure increases blood flow – and thus size and feeling – to the clitoris. Clitoral pumps look a bit more like gas masks and require a little more technique to vacuum-seal around your body, but they can give you similar results to a penis pump. Ella Paradis’s eight options range in price from $31.19 to $135.29.

BDSM, bondage, and kink

Whether you’re new to BDSM and just testing the waters or a seasoned rope bunny or dominatrix, Ella Paradis has a decently sized collection of products to help you make and keep your bedroom spicy.

Bondage kits

If you’re new to bondage and BDSM, Ella Paradis has bundled several common bondage toys and tools into cost-effective packages. Some of these are specialized to one type of play, such as electrostimulation or rope play, whereas others are more generalized for new users or those who like a little bit of everything. These kits cost anywhere from $26.99 to $305.89 depending on the number of toys and the quality of materials you’re looking to start with.

Handcuffs and restraints

Most of Ella Paradis’s handcuffs are well made with efficient, safe constructions. However, there are a few exceptions to this in their catalog. Handcuffs that are solely made out of metal have two serious problems when used in a sexual setting.

  • Cinching them too hard can easily cut off blood supply to the hands and cause bruises, as can movement while you’re in them.
  • It’s difficult to get yourself out of a pair of metal handcuffs, which is important for both consent and your ability to escape if something happens to your partner(s). If they become incapacitated, who’s going to get you out?

Restraints don’t have to be painful, and even if that’s one of the things you like about them, that pain can be safely monitored and controlled. Generally speaking, you shouldn’t spend longer than 30 minutes in one sitting in cuffs. We recommend a softer material like leather, faux fur, or satin if you want to use them.

Of course, handcuffs aren’t the only kind of restraint that Ella Paradis offers. You can also find thigh slings, bed restraints, door jams, cuffs, kits, packs of rope, and more, all well-crafted with suitable materials. Overall, prices range from $6.69 for faux fur handcuffs to $205.89 for a complete advanced bondage set.

Furniture and wearables

Sometimes, BDSM and bondage activities require specific furniture to work correctly. Ella Paradis sells wedge cushions, under-the-bed restraint setups, sex swings, and sex machines for automatically running penetration at reasonable prices.

Likewise, you can find masks and blindfolds, nipple toys, and BDSM-marketed lingerie. There’s not much difference between the lingerie Ella Paradis says is for BDSM and their standard lingerie catalog, so you’ll be better off looking at their entire lingerie catalog to find something that suits your style instead.

  Lowest price Highest price
Nipple clamps $19.99 $21.79
BDSM-marketed lingerie $46.99 $69.99
Whips and floggers $10.49 $41.99
Masks and blindfolds $13.49 $25.29
Wedge cushions $194.09 $197.59
Sex-specific furniture $50.59 $517.59

Accessories

Lingerie

Sometimes, looking good is part of feeling good. If you aren’t sure where to start or how to find lingerie, Ella Paradis has:

  • Teddies
  • Bodysuits
  • Thigh-high stockings
  • Bra and underwear sets
  • Pasties
  • Underwear on its own (crotchless and intact)
  • Garters

A vast majority of the lingerie costs between $15 and $40 for a set, teddy, or bodysuit; individual stockings and panties cost closer to $5 to $10. The quality of these garments is okay. You won’t find something you can wear every day, but the materialis soft and wearable for short periods of time.

Ella Paradis advertises both “straight” and “curvy” sizes for their lingerie. Generally, a “straight” size refers to a small/medium or a dress size between 2 and 8. Larger sizes fit a size 10 to 12, and only lingerie that is explicitly stated to be plus-sized will go above a size 12. If you’re looking for affordable plus-sized lingerie, Ella Paradis has limited options, but they have a few bodysuits in four styles and colors.

Lubricant

Ella Paradis has a luxuriously large selection of lubricants, with over 125 different sizes, brands, flavors, and features. You’ll be able to find everything from sample packs to collections that include both lube and toys costing hundreds of dollars. For the most part, a single standard 4 oz bottle of lube costs between $10 and $25.

They also sell both silicone and water-based lubricant, but it’s not always obvious which is which from the product name alone. Be sure to read the description of the lube before you purchase it, as toys made out of silicone don’t mix well with silicone-based lubricants. Silicone toys will absorb the silicone from the lube, swelling and damaging the toy (and potentially your body).

Sexual health

Not all sexual health is outwardly sexy. Ella Paradis also stocks most of the accessories that can help keep your body feeling good and your toys feeling even better.

  • Menstrual cups ($9.95-$35.99)
  • Shaving cream and aftershave ($10.13-$43.49)
  • Kegel trainers ($11.49-$201.99)
  • Latex and alternative condoms ($7.99-$27.59)
  • Games ($7.99-$79.99)
  • Toy cleaner ($9.99-$94.09)
  • AAA and LR44 batteries ($7.39-$17.59)
  • Cloth masks ($19.39/mask)

Payments and pricing

Ella Paradis was founded to make a healthy sex life possible for everyone. When it comes to the price of their products, they do their best to make high-end and high-quality toys accessible. You won’t have to spend more than $50 to get a well-made toy, and their BSDM, kink, and accessory items are all competitively priced. If you want a luxury item, they carry those with prices hovering around an average of $200. They also have frequent sales, dropping as low as 70% off. Don’t like the price when you first check? Look again in a few weeks – unless it was on sale the first time, the price is likely to drop.

If you’re a student, Ella Paradis offers a 15% student discount on everything in their store (and a 20% student discount on all Better Love branded products). You’ll need to make an account with one of their partners, Student Beans, and verify your student status before you’ll unlock the discount codes.

Ella Paradis accepts all major credit cards, Amazon Pay, PayPal, and Zip (to create a payment plan in four equal-sized parts on orders over $35).

Price matching guarantee

Ella Paradis has a hefty price match guarantee program. If you find that another licensed retailer offers the exact product you’ve ordered at a lower price, you can get a refund for the difference. They won’t accept claims against third-party sites like Amazon or eBay, nor will they consider knockoffs or refurbished versions of the same product.

You will need to file the claim within 34 days of placing your order, but a handy form on their website walks you through the information you’ll need to file. They even consider the cost of shipping and handling in their refund. In order to file a claim, you’ll need to know:

  • Name the order is placed under
  • Email address associated with the order
  • Order number
  • SKU (item number)
  • Manufacturer
  • Product name
  • Cost of product
  • Cost of shipping and handling

You can also provide a direct link to the comparable product if you don’t know the SKU, manufacturer, or product name.

Ella Perks

Ella Paradis offers a free-to-join membership program called Ella Perks. Ella Perks has a decent bonus program, where every dollar you spend grants you one point; 200 points (the equivalent of $200 spent) nets a $20 off coupon for your next purchase. This means that signing up with Ella Perks can eventually get you 10% of your money back, which is a decently competitive rate. Considering that the average sex toy costs between $25 and $150 depending on what you’re stocking up on, every two to four items you order gives you money back. Plus, every account starts with 50 points, helping you on your way to bigger savings.

Shipping

Currently, Ella Paradis will ship anywhere in the United States (though you’ll have to pay a little more and wait longer if you live in Alaska or Hawaii) and to Canada and Puerto Rico. Depending on where you’re located, you have a few different shipping prices and speed options.

  Cost Delivery time
Purchased totaled more than $29.99 $0 5-8 business days
Large items $29.99 5-8 business days
Standard/Ground (Continental US) $6.99 3-5 business days
Standard/Ground (Alaska and Hawaii) $19.99 4-14 business days
International (Canada and Puerto Rico) $19.99 4-14 business days
Express Service $16.99 2-3 business days

One important thing to note is that paying for standard shipping isn’t just for orders less than $29.99 – it’s something you can pay for no matter the size of your order to speed up your shipping time, as free shipping takes a little bit longer. This isn’t a typical practice, so be careful when selecting your shipping method.

Your package will always be delivered discreetly, no matter how fast it gets to you. Ella Paradis ships their products in nondescript boxes and envelopes with a non-identifiable address (EPI, Inc) on the mailing label, so no one will be able to see your package and immediately recognize what it is.

Returns

For the most part, Ella Paradis doesn’t accept any goods for return due to the personal nature of their products. However, if your device arrives damaged or defective, you can return it as long as you’ve reported it and run through some troubleshooting with Ella Paradis customer service first.

If your package is damaged or stolen, you’ll need to file a claim between five and fifteen days after the marked delivery to be eligible. Likewise, if it’s lost, your window for opening a claim begins after seven days and ends after 30 days. However, both of these are contingent upon you using Route+, a free package tracking and insurance program from one of Ella Paradis’s partners. Deselecting Route+ means that Ella Paradis will be no longer liable for lost, stolen, or damaged items. There wasn’t an obvious way to opt out of Route+ when our testers checked, nor are there additional fees.

Placed an order and don’t want it anymore? You won’t be able to cancel your order after it’s been processed. If you still don’t want it by the time it arrives, you can refuse the delivery or mark it as “return to sender” for a full refund assuming you haven’t opened the box.

Customer service

At this time, there aren’t many ways to quickly and efficiently contact Ella Paradis’s customer service. It appears at first glance that they offer an in-browser chat, but opening the tab pulls up a form for you to write an email. Likewise, there are multiple different forms you can fill out depending on the issue you’re experiencing, from requesting a price-match claim to inquiring about an order you’ve placed. They do, however, list a phone number that you can call from 8 AM to 8 PM Eastern Time on weekdays and 1 PM to 6 PM on Saturdays (no calls accepted on Sundays).

Customer experience has improved significantly since early 2021; prior to that, we heard and read more complaints about lost packages or hard-to-contact customer service. While Ella Paradis has been working to improve their customer service, be aware that you still might not have a stellar experience resolving any concerns.

Privacy considerations

In terms of shipping and receiving orders, you can rest assured that Ella Paradis thoroughly protects your privacy and is absolutely discreet.

As an online retailer, Ella Paradis can’t access much of your private information except for the data you give them. Their privacy policy is surprisingly easy to read, with a summary at the top of every place they might pull information from and what data they might collect. This information includes:

  • Cookies
  • Email address
  • Usage data (where you go and click on the site)
  • Billing address (including city, country, and zip code)
  • Your name
  • Phone number for text messages
  • Unique device identifiers

Some of this information comes from social media if you click through any advertisements they place or connect your Facebook or Gmail to your account. Even if you don’t complete a purchase or make an account, Ella Paradis will still collect your information if you’ve “submitted” it in any way. For instance, one of our testers built a cart, inputting their information without making a purchase, and received no less than four emails from Ella Paradis over the next day. Luckily, you can unsubscribe from emails directly without hassle.

It is possible to opt out of targeted ads and delete all of your stored information from Ella Paradis, but it’ll require writing an email to their legal team first with verifiable information that proves it’s you.

When it comes to protecting your purchase, they do what they can to mitigate any potential problems. They use secure SSL encryption to protect your payment information. The storefront is secured with a Norton Shopping Guarantee, meaning the site is an authentic business and is regularly checked for malware.

How we evaluate health products and services

At Innerbody Research, we customize our evaluation criteria depending on the type and nature of the health-related service or product. In general, we have five broad evaluation areas, including:

Quality: How well does the company deliver its core service(s) or product(s)? How is advanced technology used for accuracy and safety? What evidence of efficacy does the company provide? Are manufacturing standards high-quality?

User-friendly: How intuitive and convenient is the service or product? To what degree is the company interface helpful and understandable?

Value: Are you getting your money’s worth? Are there any hidden costs or charges? Does the company offer discounts?

Privacy: If health data is stored, is it stored securely? Are payments secure? Does the company market your information?

Customer support: With personalized products and services, how well does the company address your individual needs? If a product or service turns out not to work for you, are there satisfaction guarantees or return policies that protect you?

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