Hers Hair Review: All about Hers shampoo, conditioner, hair loss treatment, and more

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We extensively test each health service we review. We try our best to give you, our readers, an unbiased exploration of at-home health services, free of marketing jargon or gimmicks. We evaluate the service based on our adherence to quality, the latest medical evidence and health standards, and a simple question: would we buy the product or service ourselves if it weren’t part of our job, and would we recommend it to family and friends?

Additionally, like all health-related content on this website, this review was thoroughly vetted by one or more members of our Medical Review Board for accuracy.

To purchase Hers hair care products, visit Hers and take the Hers Hair Quiz. The quiz asks you various questions about your hair type and hair goals to match you with the right products. If you want a more direct experience, you can skip the quiz and select the Hair option from the shop menu to view all Hers hair products.

If you take the quiz, the site presents you with three systems.

• The simple system includes just a few products and costs the least.
• The medium system includes more products for a higher price.
• The advanced system includes the most products and costs the most.

You have the option to remove items from your system before purchase. When you check out, Hers automatically signs you up for a subscription to those products unless you select “one-time purchase.” To cancel the subscription, you must contact customer support.

Hers offers a variety of hair care products to combat issues like hair loss and shedding. They also offer bundles of products for convenient shopping. We’ll go into more detail about each of these products below.

• Strengthen hair: Shampoo, Biotin gummies, Collagen powder
• Repair hair: Conditioner, Rapid hair mask, Detox scalp scrub
• Grow hair: Minoxidil solution, Minoxidil foam, Latisse

Hers designed its shampoo ($38) to strengthen and volumize hair. The formula (made with biotin, saw palmetto, and pumpkin seed oil) cleanses the scalp by removing excess sebum, a natural oil that can shrink hair follicles and increase hair loss.

1. Use the shampoo in your regular cleansing schedule.

2. Wet hair and massage it into your scalp.

3. Distribute it along hair from root to tip.

4. Leave it on your scalp for one minute before rinsing.

The napa rose scent makes your hair smell like you just came home from the salon. After a few weeks of using Hers shampoo, our testers found that their hair looked healthier and shinier. The shampoo performs well on color-treated hair, especially for the relatively low price.

Along with Hers shampoo, Hers conditioner ($47) is designated as a triple threat with three main ingredients and three main results. In addition to other components, the conditioner is made of

• Argan oil
• Coconut oil
• Sunflower seed oil

These ingredients are designed to hydrate, thicken, and soften hair. With the same napa rose scent as the shampoo, it smells like an expensive hair treatment. Follow the same instructions as the shampoo, leaving the conditioner on your hair for 1 minute before rinsing. You can choose to purchase just the conditioner or opt for the shampoo and conditioner combo pack (a bargain at $33).

For hair loss, Hers offers two products that both use Minoxidil, an FDA-approved hair loss treatment. Minoxidil stimulates hair follicles to stop additional hair loss and help regrow hair in thinning areas.

• Minoxidil Solution ($45): Apply directly to the scalp twice per day
• Minoxidil Foam ($54): Apply directly to the scalp once a day

Both products contain 2% minoxidil and take about 3-6 months for best results. Minoxidil is more commonly known as Rogaine and is sold over-the-counter, so you don’t need a prescription to order it from Hers.

The main differences between the solution and foam are application routine and price. Both products contain the same active ingredient and take the same amount of time for results. The solution must be applied twice daily with a dropper, while the foam is only applied once per day, like mousse. One order of solution is $45 for a 3-month supply. The foam is $54 for a 4-month supply. Both products are eligible for a subscription. Some people find that the foam is easier to apply, justifying the slightly higher price.

Either way, minoxidil at 2% has been proven to be an effective and safe treatment for women with female pattern hair loss. For a majority of women in studies, minoxidil stopped or significantly slowed hair loss. Depending on which study you cite, anywhere from 25% to 60% of women experience regrowth of hair while taking minoxidil.

Other Hers hair care products help repair damage and create stronger hair. You can also opt for a bundle that packages several products together.

Hers offers two products specifically for repairing damaged hair.

• Rapid Repair Hair Mask ($44): Hydrates and smoothes hair. Use it as a conditioner or apply it to your hair, let it sit for 5 minutes, and rinse.
• Detox Scalp Scrub ($44): Removes dirt, sweat, and other buildup from your scalp. You can use it in place of shampoo or apply some to your scalp, massage to exfoliate, and rinse.

In addition to products that you apply to your hair, Hers offers some supplements that help to strengthen hair.

• Biotin Gummies ($32): Eat two gummies a day. They include vitamins and folic acid that help produce proteins that keep hair and nails strong.
• Collagen Peptide Powder ($27): A dietary supplement that helps promote muscle recovery and joint health. It is also believed that collagen promotes hair regrowth and repairs damage to hair follicles.

Hers bundles several products together into various kits and systems for your convenience.

• The Weekender Kit ($40): Detox Scalp Scrub, Rapid Repair Hair Mask
• The Complete Hair Kit ($55): Shampoo, Conditioner, Biotin Gummies, and Minoxidil Solution
• The Salon Strength System ($94): Shampoo, Conditioner, Minoxidil Solution, Rapid Repair Hair Mask, Detox Scalp Scrub, Biotin Gummies, and Collagen Powder

If you’d like longer and fuller eyelashes, consider prescription Latisse, also offered by Hers. Consult with a Hers provider to determine if Latisse is right for you. To use the product, place a thin layer on the eyelid right above the lash line every night. You can expect results in 4 weeks.

Hers is committed to keeping your information private. Because they offer various services, creating an account requires you to disclose some personal information that is stored in your account. Hers doesn’t share personal medical data, and their platform is HIPAA compliant.

Hers products are not covered under most insurance plans. If you’re planning to order a prescription product, check your plan to see if it will be covered. Hers products are typically priced at 50-80% off retail cost, making them more affordable than alternatives for many customers.

At Innerbody Research, we customize our evaluation criteria depending on the type and nature of the health-related service or product. For health products and services, we have five areas that we use for our evaluations, including:

Quality: How well does the company deliver its core service(s) to the customer? For testing services, does the company adhere to the latest and most advanced testing technologies and achieve a very high degree of accuracy? For non-testing telehealth services, is the quality of the service high enough that we would recommend it to loved ones without hesitation? If not, why not?

User-friendly: How intuitive and user-friendly is the service? Does the device, program, app, or website achieve a good degree of user-friendliness for its customers?

Value: Are you getting your money’s worth? Are there any hidden costs or charges? Does the company offer discounts?

Privacy: If health data is stored, will your data be stored securely? Are payments secure?

Customer support: Particularly in situations where ‘one size fits all’ doesn’t make sense, how well does the company help to make the service ideal for you?