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Found Weight Loss Reviews

Can Found help you lose weight and keep it off in a healthy way? We break down the pros, cons, and all important details.

Last Updated: Mar 28, 2022
Found Weight Loss Review

Your body weight is influenced by several factors, such as age, physical activity level, diet, and genetic makeup. Not all of these factors are within our control, which can make losing weight incredibly difficult. Sometimes lifestyle changes, like improving eating habits, aren’t enough to lose weight. A health care professional may prescribe medication as part of a weight loss plan. Research shows that some people who take weight loss medication lose more than 10% of their starting weight.

Found is a holistic weight care program that considers food, movement, stress, and — for qualifying members — prescription-drug intervention to address biological factors affecting weight. The company offers individualized programs with access to a personal health coach, a private community, and a doctor who evaluates and manages medications. Is Found the right weight loss program for you? We’ll help you decide.

Review Summary

Pros

  • An individualized, flexible program for long-term, sustainable results
  • Expert-curated meal guides
  • Qualifying members have access to a doctor and receive FDA-approved medication
  • Doctors are willing to meet via video
  • Access to a personal coach who uses positive psychology and habit-building strategies

Cons

  • The Rx Path, which includes prescriptions, has limited availability in 31 states
  • Lack of transparency regarding the medication the company’s doctors prescribe
  • No trial period
  • No app

Bottom line

Found provides social support, access to a personal health coach, curated nutrition and movement guides, and ample information to help you achieve health-focused goals at a reasonable cost. If you qualify for the company’s prescription plan, you can receive convenient and helpful consultations with Found’s medical doctors. All of Found’s features help you learn healthy habits and sustainably lose weight.

Our Top Picks

Found

Found combines personal coaching and prescription medication to help you achieve sustainable weight loss.

Found offers flexible plans that include meal guides, personal coaching, doctor check-ins, and FDA-approved medication for qualifying members. Take a short weight loss quiz, or click below to find which path is best for you.

RX Path
Reviewed by Innerbody Research
$99
Wellness Path
Reviewed by Innerbody Research
$29

Why you should trust us

Over the past two decades, Innerbody Research has helped tens of millions of readers make more informed decisions involving staying healthy and living healthier lifestyles.

We extensively test each health service we review. We try our best to give you, our readers, an unbiased exploration of at-home health services, free of marketing jargon or gimmicks. We evaluate the service based on our adherence to quality, the latest medical evidence and health standards, and a simple question: would we buy the product or service ourselves if it weren’t part of our job, and would we recommend it to family and friends?

Additionally, like all health-related content on this website, this review of Found was thoroughly vetted by one or more members of our Medical Review Board for accuracy.

What is Found, and how does it help with weight loss?

Cofounders Emily Yudofsky and Jack Abraham (the co-founder of Hims & Hers) felt that weight loss models overemphasized willpower and quick, unsustainable results. They felt that there had to be a better and more comprehensive, long-term approach to weight care. So in 2020, they founded the weight loss company Found.

Found considers the whole self, including a person’s biology, food and nutrition, sleep and stress management, emotional and mental well-being, social support, and even medication—something many weight loss programs ignore.

Anyone who has been unable to lose weight through diet and exercise and has serious health problems caused by weight will greatly benefit from Found. The company provides subscribers access to doctors who can prescribe medication to address biological factors that impact weight. However, the medication subscription—known as the Rx Path—is only available in 31 states:

  • Alaska
  • California
  • Colorado
  • Connecticut
  • Florida
  • Georgia
  • Hawaii
  • Illinois
  • Kentucky
  • Maine
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • New York
  • North Carolina
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • Wisconsin

Found is not a quick weight loss fix. It’s for those who want to build healthier habits and lose weight in a sustainable, meaningful way. If you prefer a structured weight loss journey with meals sent to your doorstep, workout regimes, or a food-tracking app, Found won’t be a good fit.

Part of Found’s process involves regularly texting a coach. You also have access to a private Facebook community for added support. If texting someone about your weight loss experience or participating in a Facebook group doesn’t interest you, then Found might not be the right program for you.

Found's two approaches for weight loss

Found has two main weight loss approaches: the Rx Path and the Wellness Path. However, the company is quickly evolving, so the information on their website may not always be up to date. After reaching out to customer support, we learned of the OTC Path — a subscription the company did not make obvious on its website.

Rx Path

Available in 31 states, the Rx Path provides you access to a medical doctor who may prescribe you medication during your weight loss journey. You can either message a provider in the Found portal or connect with a doctor via video. A doctor will regularly check in about how your medication is working.

Found providers prescribe FDA-approved medications that have been scientifically proven to help with weight loss. Because everyone is different, the medication Found providers prescribe may vary. The company does not list the medications its doctors prescribe on its website.

A doctor may also prescribe off-label medication, which means the unapproved use of an FDA-approved drug. Off-label drug use is fairly common in the medical field, but the doctor should weigh the risks and benefits of an off-label drug with you to ensure the best care.

If you experience any side effects from the medication, you can contact a medical provider in the Found portal. You can also opt to change your medication or dosage, even if you aren’t experiencing side effects. However, the company recommends waiting until the refill date so your medical provider has time to determine if the drug is working as it should be.

If a doctor determines that it is no longer necessary or safe for you to remain on medication, you can cancel the Rx Path and switch to the Wellness Path without consequences.

In addition to prescription medication and doctor consultations, the Rx Path also includes:

  • Personalized nutrition and movement path
  • A personal health coach who helps you achieve goals and develop healthy habits
  • Access to the Found Facebook community

Wellness Path

Found’s Wellness path is available to anyone because it does not involve any prescription medication or access to a Found provider. The Wellness Path includes:

  • Personalized nutrition and movement path
  • A personal health coach who helps you achieve goals and develop healthy habits
  • Access to the Found community

In order to maximize having the personal coach, you’ll need to be proactive and reach out first. The personal coach helps you set and adhere to weekly goals, build healthy habits, and gain health-related information, but they aren’t going to do the work for you. Personal coaches might also send tips, YouTube videos, or guides, depending upon how the conversation goes.

The private Facebook community assures that you are not alone in your weight loss journey. Others are there to inspire, celebrate your victories, and offer support. Like the personal coach, you’ll only benefit from the community if you regularly engage with it.

OTC Path

As a new path for treatment, the OTC Path is akin to a flexible Rx plan. It supplies you with over-the-counter FDA-approved weight loss medication (no caffeine pills here) to get a helping hand in losing weight even if you live in a state that isn’t covered by the Rx plan. The OTC Path includes:

  • Alli, an FDA-approved medication for weight loss
  • A 3-in-1 fiber supplement
  • Access to Found pharmacists
  • A personal health coach who helps you achieve goals and develop healthy habits
  • Access to the Found community

For more information on this path, we recommend reaching out to the company directly.

This path is not recommended for anyone who:

  • Is nursing, pregnant, or planning to become pregnant
  • Takes cyclosporine or warfarin
  • Has had an organ transplant
  • Has been diagnosed with problems absorbing food
  • Has a history of liver disease, gallbladder problems, anorexia, or bulimia

How much does Found cost?

Found is a month-to-month subscription service, but it’s up to you how long you decide to continue with it. The length of your membership varies, depending upon your starting weight, medication, medical history, and other factors. Because the company’s focus is long-term and healthy habit-building, its weight care plan can extend for several months.

The cost of Found can vary significantly depending upon whether or not you proceed with the Wellness or Rx Path. The Wellness Path — which does not include prescriptions or access to a dedicated medical provider — costs $29 a month. This price is lower than Noom at $59 a month, but is more expensive than WW International (previously known as Weight Watchers), which averages about $16 a month.

Depending on your prescription needs, the Rx Path costs anywhere between $99 and $149 a month. Medications are included in this monthly cost and are shipped directly to your doorstep. However, if a medical provider requests lab work, this is an additional cost. Found partners with the lab company Grassroots to help ensure affordable lab work.

At this time, Found does not offer a trial period. However, it does offer a 90-day money-back guarantee. If you stick with Found for 90 days and don’t find any success, you can file for a full refund between days 91 and 120, even if medications have been prescribed and shipped.

After your first 120 days, Found still allows you to cancel at any point but will not grant refunds after your medication has been prescribed and shipped. However, if a doctor determines that a prescribed medication is not safe or effective, you can cancel at no cost.

The cancellation process is straightforward and involves sending a cancellation message through the online portal or emailing customer support. Found advises that you email at least 72 hours before the next charge date to avoid incurring next month’s fees. The company acknowledges that they may not respond to your email; however, Found guarantees that it will honor cancellation requests when they are sent.

HSA, FSA, and health insurance

Found does not accept any forms of health insurance or HSA/FSA as forms of payment. The company recommends consulting with a qualified accountant or tax professional to determine eligibility for reimbursement through a health savings account, health reimbursement account, or flexible spending account.

Found does not provide itemized receipts for reimbursement, but the company can send a detailed email outlining your participation in its program.

Is Found a good value?

If you want to sustainably lose weight, set goals to build healthy habits, and not worry about calorie counting or food logging, then Found is absolutely a good value.

In terms of what you get for your money, Found truly delivers. The company offers individualized, sustainable programs, customized meal guides, social support, and, for qualifying members, access to a doctor who may prescribe medication at a reasonable cost.

Found also makes a lot of sense for people who want one-on-one coaching during their weight loss journey. The personal coaches offer a plethora of valuable information as long as you communicate with them. Only a text away, a personal coach helps you focus each week on forming a healthy habit and maintaining accountability.

Compared to other weight loss programs, Found’s program is not as robust. Competitors like WW, Noom, Nutrisystem, and Jenny Craig include apps that can sync with fitness-tracking devices, and some will send healthy meals to your doorstep. Competitors to Found’s Rx Path, such as Calibrate and FormHealth, also provide educational lessons, and FormHealth pairs you with a registered dietician. But more bells and whistles are not always necessary or helpful, especially if you don’t end up using them. Found keeps the process simple.

Getting started with Found

Sign-up process

Signing up and getting started with Found is easy and only takes a minute. To begin, you fill out a survey that asks questions about:

  • Your biological sex
  • Previous weight loss programs you’ve tried
  • Your motivation to lose weight
  • Your current weight and height
  • Whether anyone in your family has struggled to lose weight
  • If you have any health conditions, like high cholesterol, cancer, or sleep apnea
  • If you’ve ever been diagnosed or treated with certain medical conditions, such as kidney problems, stroke, or eating disorders (such as anorexia or bulimia)
  • If you take opioids, methadone, antipsychotics, or chemotherapies

Based on your answers, Found recommends either their Wellness Path or Rx Path. The key difference between these two options is that the Rx Path includes medication prescribed by a Found doctor. It’s a bit unsettling to us that your need for prescription medication is determined separately from a real person, but Found does follow up with an intake form after you’ve purchased a plan.

The company offers three different subscription plans:

  • One month
  • Three months
  • Six months

The more months you commit to, the lower the price.

After purchasing a plan, the company emails you to set up an online patient portal. This is where you will log your weight once a week and reach out to customer support if need be.

Found also sends you its intake form, which asks questions about:

  • Exercise and eating habits
  • What circumstances have led to overeating
  • What foods you typically eat for breakfast, lunch, and dinner
  • The quality of your sleep and your energy levels
  • Alcohol, smoking, and tobacco usage
  • Stress levels
  • Your preferred weight loss strategy (e.g., intermittent fasting, decreased portion sizes)
  • Whether or not you own a scale

A Found medical provider reviews the intake form, and they’ll make a final recommendation as to whether or not you truly require medication for your weight loss journey. If you proceed down the Rx Path, you’ll have your first consultation with a Found provider within 72 hours of filling out the intake form.

After the initial sign-up, you will receive Found’s nutrition guide in your inbox. The nutrition guide tees you up to focus on what and when you eat during your weight loss journey. It includes healthy eating tips and explains how to build a well-portioned plate with vegetables, high-quality protein, complex carbs, and high-fat foods. Overall, the guide is helpful and sets you up for success.

Getting started

With the exception of the Rx Path’s initial consultation, both paths begin the same way: a personal coach contacts you via text message. They’ll introduce themselves and explain the process.

Your coach is your cheerleader and accountability buddy. Your coach will check in a few times a week about two topics.

  • #WeighinWednesday is the only time each week that you’re encouraged to track your weight in your Found portal.
  • Maintaining healthy habits and setting goals is a large part of the Found program. Each week, your personal coach will reach out about setting up weekly goals, such as practicing stress reduction techniques. Your coach helps you build good habits, track progress, and make adjustments along the way.

A coach may take a few hours to respond to a text message, and in our experience, they do not respond over the weekend. Coaches are positive and empathetic in their communication. They celebrate the non-scale wins and hold you accountable. Additionally, your coach will share meal plans, grocery guides, and other helpful information.

To truly benefit from the personal coach interactions, you must actively participate – communication, even for Found, is a two-way street. If you share your feelings or ask a question, they will follow up with questions or provide helpful resources or suggestions.

Found long-term

Found’s focus is sustainable, long-term, healthy habit building and weight loss. Your personal coach guides you every step of the way, and those in the Found community also extend support. How long you choose to subscribe to Found is up to you, but the company views it as a seven-month or more commitment.

Month 1

A personal coach helps you learn about nutrition, exercise, sleep hygiene, and stress management. If you’re on the Rx Path, you begin some medication. You also see similar experiences to yours in the Found community.

Months 2 and 3

Your personal coach holds you accountable and helps you focus on specific areas of your health. If you’re on the Rx Path, a doctor may adjust your medication. Ideally, weight loss continues, and you can celebrate both scale and non-scale victories with other Found subscribers in the community.

Months 4, 5, and 6

Your personal coach finetunes certain health areas, such as gut health. Ideally, if you’re taking medication, it’s helping you maintain progress. You might be empowered to share ideas and tips in the community.

Months 7 and beyond

Check-ins with your coach may decrease because you’re hopefully thriving and holding yourself accountable, but they’re still there for extra motivation. You can continue to gain support from the community and welcome newcomers.

The Found program is flexible, and the slow and steady approach is intended to help you learn, gradually lose weight, and keep the weight off.

Privacy considerations

Found doesn’t disclose too much regarding privacy protections, but it is HIPAA compliant.

If you participate in the Rx Path, Found is required by law to verify your identity with a photo ID, like a driver’s license. But the company encourages customers to cover their ID number for privacy protection.

After canceling your subscription, Found keeps protected health information (PHI) in accordance with state laws, which can vary.

How we evaluate health products and services

We customize our evaluation criteria depending on the type and nature of the health service or product. For most products and services, we have five areas that we use for our evaluations, including:

Quality: How well does the company deliver its core service(s) to the customer? Is the quality of the product or service high enough that we would recommend it to loved ones without hesitation? Does the company have a high quality medical review board with oversight? Do the testing companies use the latest and most accurate testing technologies available? How accurate are the tests compared to alternatives?

Value: Are you getting your money’s worth? Are there any hidden costs or charges? Does the provider offer discounts or free services to our readers?

Customer Support: How well does the company provide information about its product or service? How clearly are options presented? How clearly are test results presented? How well does the testing company help you understand results and get treatment if necessary?

Privacy: Are all products sent in discreet packaging? Will your data be stored securely? Could your data ever be shared without your permission?

Speed: How fast will you receive your product or test results, from the moment you click “buy?” Are the waiting times stated by the company accurate and consistent?

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