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Everlywell Reviews: Which test is right for you?

Our experts rate and review all Everlywell tests in terms of Accuracy, Value, Privacy, and Customer Support + Current discount codes

Medically reviewed by: Dr. Ayesha Bryant, MSPH, MD
Last Updated: Nov 30, 2020

Everly Well Home Tests

Everlywell was founded in 2015 and has quickly grown into one of the best known at-home health testing companies. The company’s extensive test list covers many aspects of women’s and men’s health, including STD detection, cardiovascular health, metabolism, heavy metal testing, and more. Testing kits are sent out to you quickly and discreetly, so you can learn more about your health from the privacy of your own home.

Review Summary

Pros

  • All lab facilities are CLIA certified and HSA/FSA payments accepted
  • Relatively affordable prices (especially for STD comprehensive tests)
  • Large number of accurate at-home tests to choose from, including STD tests, genetic tests, and general health tests
  • Discreet packaging and free two-way delivery
  • Free phone or video consultation with a board-certified physician and prescriptions if you test positive for specific STDs
  • Cyber Week Sale: from now until December 1, our readers can save 35% on Everlywell tests using code HEALTH

Cons

  • Everlywell tests are unavailable to residents of New York, Maryland, New Jersey and Rhode Island
  • Some of the STD tests included in the comprehensive bundled tests are not available as individual tests

Bottom Line

Everlywell provides a huge variety of quality, accurate tests to suit a range of budgets and health concerns. Once you find and purchase a test that addresses your health concern, you can expect a professional, confidential and expedient service. Just don’t forget that these tests are not diagnostic in nature, and you should review your results with your doctor.

Our Top Picks

Everlywell

Everlywell offers a wide variety of different at-home health tests in the areas of General Wellness, Sexual Health, Women’s Health, Men’s Health, and more.

Everlywell is one of the largest and most respected at-home health and wellness testing companies. The company receives high ratings in terms of Value, Accuracy, Privacy, and Customer Support.

Why you should trust us

Innerbody Research recently celebrated its 20-year anniversary. Over the past two decades, we have helped tens of millions of readers make more informed decisions about staying healthy and living healthier lifestyles. Our testing team has purchased and compared over 500 health-related tests to date, and we are constantly updating our reviews based on the latest test advances.

This guide, like all medical-related content on our website, is thoroughly vetted by one or more members of our Medical Review Board for accuracy. Additionally, we extensively analyze each health-related service we review. We evaluate the entire customer experience from signing up to the use of the product or service, and then offer unbiased, marketing-jargon-free analysis based on the latest scientific evidence and medical standards.

Food Sensitivity Tests

Everlywell food sensitivity test kit

The Everlywell Food Sensitivity Test [$135 with discount] measures your body’s immunoglobulin G (IgG) response to 96 different foods and is designed to help you make better choices when it comes to your diet. This test does not tell you anything about food allergies, which can be very serious, and cannot diagnose celiac disease. What it can do is help you identify elements of your diet that may be triggering a mild immune response and causing uncomfortable symptoms such as stomach pain, diarrhea, skin problems, or bloating.

The test involves the submission of a small blood sample. Each food tested is rated on a class scale of 0 to 3, 0 being no reactivity and 3 being high reactivity. If there are particular foods you are concerned about, it is recommended that you keep those foods as part of your diet for about 4 weeks in the run-up to your test, to ensure that any antibodies can be picked up.

The information you will gain from this kind of test can largely be worked out by yourself using an elimination diet, but this can take a long time to complete, so if you’re anxious to pinpoint your problem foods quickly, a food sensitivity test can be a way to jump-start the process. This happens to be our top-rated food sensitivity test among all of the test kits we have reviewed. You can learn more at our guide to choosing the best food sensitivity test.

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General Wellness Tests

Sleep and Stress Test

The Sleep and Stress Test [$212 with discount] measures your cortisol, cortisone, melatonin, and creatinine levels at four points in the day (morning, afternoon, evening, and night). Cortisol, cortisone and melatonin hormones have implications for sleep deprivation and stress. Creatinine is a biomarker used to normalize your data. Testing involves the submission of a small urine sample.

The results of this test may provide you with an explanation for a problem that has been affecting you, but most of the time the recommendations are just common sense: less light and less stress before bedtime. If you are experiencing chronic sleep disturbances but the results of this test are normal, it may be a good idea to get tested for Obstructive Sleep Apnea, which can be a serious condition and cannot be diagnosed by this test.

Cholesterol and Lipids

Everlywell’s Cholesterol and Lipids Test [$42 with discount] is ideal for anyone who is trying to manage cholesterol levels and assess overall heart health. The health conditions linked to high levels of LDL-cholesterol and triglycerides are numerous: heart attack, stroke, peripheral artery disease and atherosclerosis, high blood pressure (hypertension), type II diabetes… the list goes on.

This test involves the submission of a small bloodspot sample. The specific elements of a cholesterol test included in the Everlywell test are total cholesterol, high-density lipoprotein (HDL), low-density lipoprotein (LDL), and triglycerides. Your results will also include guidance on how to make modifications to your diet or exercise regime to help bring your cholesterol and lipid levels back into the healthy range (if necessary). Cholesterol and lipid levels are also evaluated as part of the more complete Heart Health bundle.

HbA1c

Everlywell’s HbA1c Test [$42 with discount] involves measuring the amount of HbA1c (Hemoglobin A1C) in the blood. This is a simple way to evaluate whether your average blood sugar level over the past 90 days has been within a healthy range.

The test requires the submission of a bloodspot sample and is particularly useful for people concerned about either developing, having, or controlling diabetes. HbA1c levels are also evaluated as part of the more complete Heart Health bundle.

Heart Health

The Everlywell Heart Health Test [$84 with discount] is aimed at customers who are seeking insight into the overall health of their hearts. It includes analysis of the biomarkers mentioned in the Cholesterol and Lipids and HbA1c tests described above, as well as of HDL (high-density lipoprotein) and hs-CRP. Each of these biomarkers has implications for the development of heart disease, and there is more information about each of them on the Everlywell website. This test is of particular relevance to people with a family history of high cholesterol, heart disease, or diabetes; people who are overweight, smoke, or do not exercise; and those who take cholesterol medication. This test involves the submission of a small bloodspot sample.

Heavy Metals Tests

Everlywell Heavy Metals Test

Everlywell’s Heavy Metals Test [$169 with discount] measures the levels of certain environmental toxins (heavy metals) in your body. Many of these elements are required in trace amounts for normal healthy body functions but can be irritating and highly detrimental in higher quantities.

The substances assessed by this test include arsenic, mercury, cadmium, bromine, selenium, and iodine, with urinary creatinine used to normalize the test results. There is more information about each of these substances and their significance on Everlywell’s website or by checking out our comprehensive guide to choosing the best heavy metal testing kit. (In it, we also explain why Everlywell’s heavy metal test, though very good, is not our top choice – that distinction goes to myLAB Box’s heavy metals test.)

People for whom this test is particularly relevant include kids, those potentially exposed to heavy metals at work (people involved in pesticide, car, glass, or pottery manufacturing, dentistry, battery plant work, welders, etc.), or those with relevant pre-existing medical conditions, such as thyroid problems. The test involves the submission of a small urine sample. Your results will consist of your levels of each element and an assessment of whether these are low, normal, or high. If you receive any abnormal results from this test, it would be wise to discuss them with your physician.

Allergy Test

Everlywell’s newest test is an indoor/outdoor allergy test [$169 with discount]. If you’ve been experiencing or want to prevent symptoms of allergy – like runny nose, red watery eyes, sneezing, congestion, headache, cough, and itchy eyes and throat – then this test can help you.

A quick, painless finger prick allows you to collect a small blood sample, which you can mail off to the certified lab for quick analysis. Shipping is fast and prepaid in both directions.

Everlywell’s allergy test checks for forty common allergens, including:

  • Dog and cat dander
  • 14 trees
  • 9 weeds
  • 7 grasses
  • 4 molds
  • 2 types of dust mites
  • 2 pests (cockroaches and mice)

Everlywell analyzes your blood sample for immunoglobulin E (IgE) immune responses to these specific allergens, with results ranging from “Very low” to “Very high”. Your test results are reviewed by a board-certified physician prior to Everlywell sharing them with you via its secure, private interface.

Women's Health Tests

Everlywell offers seven health tests aimed towards women. If you are interested in two or more of the individual tests described below, it is often more economical to purchase the more comprehensive Women’s Health Test, which is a bundle of the most incorporative tests.

HPV Test

Human papillomavirus (HPV) is an incredibly common asymptomatic viral infection. There are over 150 different types of HPV, some of which have been strongly implicated in the development of cervical cancer (HPV16 and HPV18), genital warts (HPV6 and HPV11), and other types of cancer. HPV strains are said to be high-risk if they may cause lesions and cancers, while they are low-risk if they commonly cause warts.

The Everlywell HPV Test [$76 with discount] will check for 14 high-risk HPV genotypes, giving you detailed insight into your risk of developing cervical cancer. This information can be extremely useful as it allows you to create an appropriate cervical screening plan with your physician. If you test positive for a high-risk HPV strain, an associate from Everlywell’s physician network will contact you to discuss your results and give you advice. This test is particularly relevant to women over the age of 30.

Ovarian Reserve

The Everlywell Ovarian Reserve Test [$42 with discount] tests for FSH (follicle-stimulating hormone) levels to estimate a woman’s ovarian reserve (how many more times she is likely to ovulate/release an egg) compared to the average for her age. This does not tell you the likelihood of achieving a successful pregnancy from one of these eggs. Hormonal birth control and other hormone-based therapies may interfere with the results of this test, so Everlywell recommends being hormone-supplement free for at least 6 weeks before taking the test. However, you should not discontinue any hormonal therapies without first consulting your physician. The test involves the collection of a bloodspot sample on the third day of your menstrual cycle. In general, we feel that this test is not that useful and recommend saving your money.

Postmenopause Test

Many postmenopausal women wonder about their hormone levels and the implications to their health. If you are experiencing symptoms and want to know if they are the result of hormonal changes, if you are considering hormone replacement therapy (HRT), or if you are already on HRT and want to check that you are not overcompensating, this test is indicated for you. The Everlywell Postmenopausal Test [$84 with discount] specifically evaluates levels of the hormones estradiol and progesterone.

Perimenopause Test

The Perimenopause Test [$84 with discount] is designed for customers who think that changes to their menstrual cycle or symptoms such as hot flashes and night sweats may be indicative of approaching menopause and want some clarity about their situation. The biomarkers covered by this test are estradiol, luteinizing hormone (LH), and follicle-stimulating hormone (FSH). The test involves collecting a few drops of blood on day 3 of your menstrual cycle.

Woman’s Fertility Test

There are a number of hormones that play important roles in regulating a woman’s fertility. Imbalances in these hormones can result in a variety of troublesome symptoms. Everlywell’s Woman’s Fertility Test [$135 with discount] is generally aimed towards women who are considering starting families, who are concerned about their fertility, or who have experienced symptoms that may indicate a hormonal problem, such as changes to their menstrual cycles or unexplained weight changes. The hormones analyzed in this test include estradiol, LH, FSH, total testosterone, and TSH. Small blood-drop samples must be collected on a few different specific days of your menstrual cycle. Instructions as to when to collect your samples are provided in the kit.

Woman’s Health Test

Everlywell women's health test kit

Everlywell’s Woman’s Health Test [$339 with discount] is the company’s most comprehensive hormone test bundle aimed at women in all stages of life. It includes evaluation of all the biomarkers covered by the Woman’s Fertility Test, the Postmenopause Test, the Perimenopause Test, and the Ovarian Reserve Test, as well as a number of additional hormones relating to thyroid function and stress response. The test requires a few drops of blood and a saliva sample, each collected at different times during your menstrual cycle according to the instructions included in the kit. If you are looking for a home testing service to help you answer a specific question (such as “Are these symptoms the result of my menopause?” or “Are my hormones affecting my fertility?”), you may not need a hormone test as comprehensive as this and could instead opt for one of the more specific hormone tests described above. However, if you want to get the fullest, most detailed picture of your reproductive health (and don’t mind paying the higher price), the Woman’s Health Test is probably the best option.

Men's Health Tests

Everlywell offers two health tests specifically targeted towards men:

Testosterone Test

Low levels of testosterone have been associated with symptoms such as low sex drive, mental fatigue, weight gain and depression. The Testosterone Test [$50 with discount] is fairly straightforward; requiring only a saliva sample, it provides your testosterone levels.

Men’s Health Test

Everlywell’s Men’s Health Test [$169 with discount] examines four hormones that have been associates with sex drive, muscle mass, weight balance, and energy levels. The four hormones include: testosterone, cortisol, DHEA, and Estradiol. All results from this test are reviewed by an independent board-certified physician in your state.

Sexual Health Tests

Everlywell STD Test

The Centers for Disease Control and Prevention (CDC) estimates that there are almost 20 million new cases of sexually transmitted diseases (STDs) each year. STD infections can persist for an extended period of time, and most people are not aware they are infected until late-stage symptoms appear. According to a recent CDC study, “STD screening is critical” in effectively stemming their spread. When caught early, most STDs can be cured or at least managed with proper treatment.

While Everlywell provides great STD tests, they are actually not our overall top choice; based on our experience, we believe myLAB Box will be an even better fit for most people who are looking for convenient STD testing. For more information about this, check out our guide to choosing the best at home STD test.

Everlywell offers individual STD tests for hepatitis C, HIV, syphilis, trichomoniasis, and chlamydia and gonorrhea (which comes as a pair). It also offers two STD testing bundles, one for men and one for women, which test for multiple STDs at once. Unless you are looking to test for a single STD, we generally recommend starting with a multi-STD test: the STD Test - Female or the STD Test - Male. Below you can see what is included in these bundled test kits (note that you can get the promo prices if you use our INNERBODY15 promo code when purchasing).

  STD Test - Female STD Test - Male Chlamydia & Gonorrhea HIV Test
Regular Price $199 $199 $49 $49
with Promo Code $169 $169 $42 $42
Chlamydia
 
Gonorrhea
 
Trichomoniasis
   
HIV (I&II)
 
Syphilis
   
Herpes (II)
   
Hepatitis C
   

Chlamydia and Gonorrhea

Chlamydia and gonorrhea are two of the most common sexually transmitted diseases in the US, and infection with either can have serious health consequences if not diagnosed and treated early. The good news is that both are easily curable in most cases, and early detection and intervention is the best way to prevent long-term consequences. A large number of people infected with chlamydia or gonorrhea do not have any symptoms at all, so if you think you may have been exposed, testing is a good idea.

Everlywell’s Chlamydia and Gonorrhea Test [$42 with discount] involves the submission of a small urine sample. This test will not be able to tell you the specific area of your body that is infected (vaginal, anal, or oral infection), but if your test comes back positive, subject to your consent, a board-certified Everlywell-affiliated physician in your state will contact you free of charge to discuss your case and prescribe medication as necessary. Everlywell recommends that you wait a minimum of 1-6 days after a potential exposure before taking this test.

Hepatitis C

Hepatitis C is a serious viral infection of the liver. If left untreated, Hepatitis C can cause permanent and potentially life-threatening damage to your liver, but luckily it is now possible to treat or cure the infection in most cases. The infection is often asymptomatic for many years, with affected persons only realizing they have Hepatitis C when the liver has already become damaged. The virus is spread via blood-to-blood contact, and rarely can be contracted through unprotected sex. The CDC recommends that all adults born between 1945 and 1965 be tested for Hepatitis C, as well as people with specific medical conditions, and people who are part of particularly high-risk groups (such as current or former intravenous drug users).

The Everlywell Hepatitis C Test [$42 with discount] involves the submission of a small blood sample. If your test comes back positive, you will be contacted by an associate from Everlywell’s physician network who will provide you with any information you need, and discuss your options moving forward. Everlywell recommends that you wait a minimum of 8-9 weeks after a potential exposure before taking a Hepatitis C test. If this test comes back positive, you should get re-tested 3 months after your first test to confirm the positive result.

HIV

HIV (Human Immunodeficiency Virus) is the virus that causes AIDS (Acquired Immune Deficiency Syndrome). A diagnosis of HIV would be devastating to many people, but it is important to know that diagnosis with this virus is far from the death sentence it once was. Treatments have come along way over the past decade, and it is now possible to bring HIV infections under control, giving patients a life expectancy that is very close to that of the rest of the population. The CDC recommends that screening for HIV should be routinely performed for everyone aged 13-64, but testing is especially important for those who engage in unprotected sex, IV drug users, those who have come into contact with blood products, or persons born to HIV-positive mothers.

The Everlywell HIV Test [$42 with discount] involves the collection of a tiny blood sample. If your test results are abnormal, you will be contacted by an associate from Everlywell’s physician network who will provide you with any information you need to discuss your options moving forward. Everlywell recommends that you wait a minimum of 1-3 months after a potential exposure before taking an HIV test.

Syphilis

Syphilis is an STD caused by a species of bacteria. It is often initially asymptomatic but can cause serious and even life-threatening medical issues if left untreated. Luckily, it can often be cured with a short course of antibiotics, so testing is a good idea if you have engaged in unprotected oral, vaginal, or anal sex with someone who may be infected, have come into contact with an infected sore, or are an IV drug user.

Everlywell’s Syphilis Test [$42 with discount] involves the collection of a tiny blood sample. If your test result is positive, you will be contacted by an associate from Everlywell’s physician network who will provide you with any information you need, and discuss your options moving forward. Everlywell recommends that you wait a minimum of 3-6 weeks after a potential exposure before taking a syphilis test. If this test comes back positive, get re-tested 3 months after your treatment has been concluded to make sure the infection is completely cleared.

Trichomoniasis

Trichomoniasis (“trich”) is another of the most common curable STDs in the United States, and over 70% of affected people never develop any symptoms. It is caused by a protozoan parasite called Trichomonas, and infection is more common in women than it is in men. Everlywell’s Trichomoniasis Test [$42 with discount] involves the submission of a small urine sample and is very accurate for women, but slightly less accurate for men, who are more likely to receive false-positive or false-negative results. If you test positive for trich using an Everlywell test, a board-certified physician based in your state will contact you for a consultation. It may be possible for them to send you a prescription right away, depending upon your symptoms and state of residence.

STD Test - Male

The STD Test - Male [$169 with discount] includes tests for 7 different infections as described above: chlamydia, hepatitis C, syphilis, gonorrhea, herpes type 2, HIV, and trichomoniasis. The test requires both a urine and bloodspot sample. If you test positive for any one of the conditions covered, a board-certified physician in your state will contact you to discuss your case, and to prescribe medication if appropriate.

STD Test - Female

The STD Test - Female [$169 with discount] tests for the same 7 infections as the male panel: chlamydia, hepatitis C, syphilis, gonorrhea, herpes type 2, HIV, and trichomoniasis (all described in more detail above). The main difference between the two tests is that the Female version requires a bloodspot sample and a vaginal swab. If you test positive for any one of the conditions covered, a board-certified physician in your state will contact you to discuss your case, and to prescribe medication if appropriate.

Energy and Weight Tests

Thyroid Test

Everlywell thyroid test kit

Everlywell’s popular Thyroid Test [$135 with discount] evaluates thyroid function via analysis of four hormones: thyroid-stimulating hormone (TSH), TPO, T3, and T4. Symptoms associated with a malfunctioning thyroid include sluggishness, high blood sugar, high cholesterol, unexpected or unusual weight gain (or loss), depression, and more. In the event that your test results show any abnormalities, we recommend that you visit your healthcare provider.

You can learn more about all of your testing options by visiting our guide to choosing the best at-home thyroid test.

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Metabolism Test

Everlywell’s Metabolism Test [$76 with discount] evaluates the levels of three hormones in your blood that contribute to the regulation of metabolism: cortisol, free testosterone, and thyroid-stimulating hormone. If you have experienced symptoms such as unexplained weight loss or gain, decreased energy or a change in body composition, a metabolism test may help you pinpoint the cause of these symptoms, so that you can take appropriate action (seeing your healthcare provider, for instance).

Vitamin D & Vitamin D and Inflammation

Vitamin D deficiency is fairly common among Americans, and can contribute to a number of health issues, including an overall predisposition to inflammatory responses. This can, in turn, increase your likelihood of developing more severe diseases.

Everlywell offers two vitamin D-related tests: the Vitamin D Test [$84 with discount], which measures only the level of vitamin D itself in your blood, and the Vitamin D and Inflammation Test [$84 with discount], which also evaluates the level of C-reactive protein (CRP) in the blood. The CRP is assumed to indicate whether inflammation in the body is elevated. CRP levels can also be temporarily increased as a result of a recent infection or trauma, so keep this in mind if your results show an abnormally high CRP. Luckily, if your results indicate that you are suffering from vitamin D deficiency, this can often be rectified by increasing your time in the sun and your dietary consumption of vitamin D, or by taking supplements.

In general, we would recommend saving your money and going with the less expensive, regular version of the Vitamin D Test, and then seeing a doctor if any abnormal results show up.

Coronavirus Test

Everlywell is one of the first companies to provide an at-home COVID-19 test that is authorized by the FDA under its Emergency Use Authorization (EUA). The test costs $109 and Everlywell doesn’t profit from this test. If you are symptomatic, testing is highly recommended.

This coronavirus test checks you for an active infection, as opposed to possible past exposure. In order to purchase the test, as with other COVID-19 kit providers, you will start the ordering process by giving some information about your symptoms. Then Everlywell’s medical staff (in this case) will review your symptoms to determine if you’re a suitable candidate to be tested.

If the medical staff determine that you are eligible – and you don’t reside in New York, New Jersey, Maryland or Rhode Island (where the test is unavailable) – then you’ll be shipped the test immediately and can have results within 3-5 days of ordering, thanks to expedited shipping both ways.

The beauty of this kind of COVID-19 testing is that you can be tested without the risk of exposing yourself to infection outside of your home, or exposing others to infection if you are in fact currently infected.

Everlywell’s test is a nasal swab test and comes with detailed instructions. As long as you follow the instructions carefully, testing will be swift and accurate.

This space continues to evolve, but you can keep tabs on all of your options using our guide to at-home coronavirus tests.

What criteria do we use to evaluate testing companies?

We customize our evaluation criteria depending on the type and nature of the health-related test. For most Everlywell test kits, both individual and multi-test panels, we have five areas that we use for our evaluations, including:

Accuracy: Do the testing companies use the latest and most accurate testing technologies available? How accurate are the tests compared to alternatives?

Value: Are you getting your money’s worth? Are there any hidden costs or charges? Does the test provider offer discounts to our readers?

Customer Support: How well does the testing company help you choose the best test? How clearly are the results presented? How well does the testing company help you understand results and get treatment if necessary?

Privacy: Are all test kits sent in discreet packaging? Will your data be stored securely? Could your data ever be shared without your permission?

Test Results Speed: How fast will you receive your test results from the moment you click “buy?” Are the waiting times stated by the testing companies accurate and consistent?

Submitting your sample & the testing process

All Everlywell tests require submitting one or more of the following samples: a swab, urine sample, or blood sample. Once you have ordered your test kit, it will be sent from the company warehouse within 1 business day and should arrive at your door within 3-5 business days. Your test will arrive in discreet packaging with no company visuals or identifiers, and you do not need to sign for your package if you are receiving it at a residential address. To register your kit, enter the unique ID code displayed on the registration slip inside your kit into the secure registration page of your personal Everlywell account.

There are a number of videos on the Everlywell website explaining the process of collecting a swab, a small urine sample, or a few drops of blood, as well as detailed instructions inside the kit itself. All the equipment you will need is included in the kit, as well as a pre-paid return shipping package. Simply write your name, the collection date, and the time (if required) on your specimen and return the package to the Everlywell lab for analysis. Your results should be ready to be viewed within 5 business days from the date that the lab receives your sample. You will be notified via email when your results are ready to be viewed on your Everlywell account. Subject to your consent, if you receive an abnormal result from specific tests (such as many of the STD tests) you will be contacted by a board-certified physician who will provide a medical consultation and may prescribe medication.

Here is a short promotional video produced by Everlywell explaining how its lab testing works:

HSA, FSA and Health Insurance

Since Everlywell tests are authorized by physicians, you can submit your Everlywell purchases for reimbursement through HSA/FSA benefits. To do this, contact Everlywell via its Contact Us form and request an itemized receipt, which should be provided to you within 24 hours. If you plan to pay using this method, prior to your purchase we recommend checking with your HSA/FSA benefits coordinator to ask about any specific requirements and regulations regarding reimbursement that may affect your purchase decisions. Everlywell has a handy “Insurance Coverage FAQ” page on its website.

Privacy Considerations

We are convinced that Everlywell is highly committed to protecting your privacy and data, and backs this up with numerous security measures. Bank-level encryption and security protocols are used to safeguard your health information, and your data is stored on a HIPAA-compliant platform. Test results are only accessible to you, although you can choose to share them with whomever you wish. You are always encouraged to share worrisome results with your doctor. Your records are stored permanently by Everlywell unless you request that they be deleted. Everlywell’s full privacy statement can be found here.

You may wish to consider that in certain states, mandatory reporting to health departments is in effect for some diseases. For example, if you test positive for chlamydia, gonorrhea, syphilis, HIV, or hepatitis C, Everlywell is legally required to report the result to state health departments. This data is simply collected to track the prevalence of new infections and for public health and is completely private. Family members, spouses, or employers cannot access it. This requirement is exactly the same if you go to your doctor.

Everlywell's Subscription Service & Doctor Consultation

If you test positive for chlamydia, gonorrhea, trichomoniasis, or herpes type 2 using the Everlywell service, you will be offered a free phone or video consultation with an Everlywell physician affiliate. We highly recommend that you participate in this free service, as it is included in your test fee, and it is crucial that you get a chance to hear from a medical professional about your specific results and circumstances.

Everlywell runs a subscription program, which is targeted at customers who are interested in purchasing a particular product multiple times for repeat testing. For example, this might include cholesterol tests to keep on top of cardiovascular health, or STD tests for customers at high risk of contracting an infection.

The way this service works is that you sign up for a subscription on one of the product pages, and you pay a discounted rate depending on how frequently you choose to be retested (15% off for semi-annual testing, 20% off for quarterly testing, and 25% off for monthly testing). You can cancel a subscription any time, provided that you give the company 48 hours’ notice and have paid for/received the minimum number of kits associated with your plan according to the requirements (monthly = 3 kits, quarterly = 4 kits, and bi-annually = 2 kits). For anyone requiring frequent testing, this can be an excellent way to save some money while providing great reminders to re-test.

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