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ReSound Hearing Aids Reviews: Are they a good value?

Could ReSound be your solution to better hearing? Find out if these sophisticated hearing aids are worth the prices

Last Updated: Nov 13, 2020

ReSound hearing aids reviews

Hearing loss has a significant impact on many people’s lives, often leading to feelings of isolation and depression. With 15% of American adults suffering from some level of hearing loss, it’s no surprise that there’s a vast market out there to address this issue. But with so many competitors to choose from, how can you decide?

Several factors come into play when addressing how to remedy hearing loss, including affordability, comfort, and your specific hearing issues. ReSound’s hearing aids are top-of-the-line, technologically advanced hearing aids with a price tag to match.

Is ReSound worth the cost? Can its hearing aids solve your hearing problems? We evaluated the company’s line of products and will give you our honest opinion on how they rank with top competitors so you can decide if ReSound is right for you.

Review Summary

Pros

  • ReSound Relief is one of the best-rated tinnitus relief apps in the industry
  • Some models can be connected to a Cochlear Implant to address total hearing loss
  • Most models come in Behind the Ear, Receiver in Canal, and Inside the Ear versions
  • Supremely comfortable domes for its Inside the Ear models
  • Direct stereo sound streaming for Apple and Android devices

Cons

  • More expensive than competing brands
  • Having three separate apps can overwhelm some people
  • No opportunity to buy directly from the company

Bottom line

We recommend ReSound for those with severe hearing loss who can justify a large expense or those with moderate hearing loss who want the latest technological features and don’t mind paying for them. At Innerbody Research, we’re impressed by ReSound’s capabilities for handling a wide range of hearing issues, including profound hearing loss and tinnitus. ReSound’s sturdy devices feature powerful sound-processing software and reflect an eye for accessibility and safety. Many customers will find ReSound to be beyond their budget, at $3,000 to $8,000 per pair for most models. For those with mild to moderate hearing loss and a tighter budget, we suggest learning about other high-quality brands like MDHearingAid first.

Why you should trust us

Innerbody Research recently celebrated its 20-year anniversary online. Over the past two decades, we have helped tens of millions of readers make more informed decisions involving staying healthy and living healthier lifestyles.

We extensively test each health service we review. We try our best to give you, our readers, an unbiased exploration of at-home health services, free of marketing jargon or gimmicks. We evaluate the service based on our adherence to quality, the latest medical evidence and health standards, and a simple question: would we buy the product or service ourselves if it weren’t part of our job, and would we recommend it to family and friends?

Additionally, this review of ReSound, like all health-related content on this website, was thoroughly vetted by one or more members of our Medical Review Board for accuracy.

What does ReSound do?

Headquartered in Ballerup, Denmark, ReSound is one of the most globalized hearing aid manufacturers today. It has representatives in over 80 countries and keeps close ties with its partner hearing professionals in all 50 U.S. states.

Stanford University researcher Dr. Rodney Perkins initially founded the brand. However, The GN Group bought it in the late 1990s and significantly expanded its reach in Europe. ReSound still keeps close ties to Stanford University and funds research in otology at the college.

ReSound’s leading accolades come from two main features: its top-rated tinnitus relief program and its environmental sound filter. Both rely heavily on user feedback, as they use self-tweaking algorithms to make adjustments.

How it works

The tinnitus relief mode uses its partner smartphone app to measure your level of discomfort. You will get periodic prompts to rate your symptoms’ severity, and the app will use this information to adjust its programming.

The environmental sound filter is a unique setting for crowded or noisy environments in which there are many types of sounds changing at the same time. This filter will automatically cancel some of the murmurs around you, helping you focus on the conversation immediately in front of you. However, if background noises shift abruptly, ReSound’s filter will smartly bring them to the forefront, letting you take note if there is a nearby scuffle or speaker announcement.

ReSound’s products

Currently, ReSound offers five primary product lines, as well as a range of supporting accessories. At first glance, this makes its catalog seem pretty limited. However, most of these lines are available in BTE (Behind the Ear), RIC (Receiver in Canal), and ITE (Inside the Ear) models. Costs vary by model and based on where you make your purchase. Also bear in mind that some hearing aids practically require additional accessories, adding a cost not reflected in the sticker prices.

Products include:

  • ReSound ONE
  • ReSound LiNX
  • ReSound ENZO
  • ReSound Enya
  • ReSound Up Smart
  • Accessories

Privacy concerns

ReSound protects your privacy with its secure website, but it does collect information from customers through the use of cookies on its website. The company may share this information with third parties for marketing purposes. ReSound will share your name, email, and phone number with its affiliated audiologists to set up your initial appointment.

ReSound ONE

Average price: $6,500 per pair

The ReSound ONE is a new hearing aid model equipped with three microphones, including one in the ear canal. This M&RIC device results in better speech clarity and directionality. Its advanced technology collects sounds and transmits them the way that nature intended, granting better spatial perception.

The ReSound ONE is suitable for people with mild to profound hearing loss. It features several options that assist hearing in noisy environments, such as All Access Directionality and Ultra Focus.

Its main features include:

  • Direct streaming for iOS and Android devices
  • Available in the M&RIC model (Microphone and Receiver in Canal)
  • Rechargeable batteries that last up to 30 hours on a three-hour charge
  • Smartphone app control
  • Runs on ReSound’s fastest and most efficient C6 Chip Platform
  • Remote fine-tuning

ReSound LiNX series

Average price: $4,794 per pair

The ReSound LiNX Series is the company’s biggest and most flexible seller. Its latest model, the LiNX Quattro, combines an in-demand hearing range with various automated settings that allow the device to configure itself.

This hearing aid model addresses mild to moderate hearing loss. The ReSound LiNX Series offers an extended sensitivity range and can handle an array of sound frequencies. On the connectivity side, the main feature provided by the LiNX Quattro is automatic fine-tuning. Using GPS and Bluetooth connectivity, the hearing aids automatically adjust their settings when arriving at specific pinned locations.

For pure sound processing, the LiNX Quattro also offers environmental sound filters for crowded or noisy environments. These filters let you focus on a conversation without asking anyone to raise their voice.

Its main features include:

  • Available in BTE, RIC, ITE models
  • Direct streaming for iOS and Android devices
  • Rechargeable batteries that last over 20 hours
  • Anti-distortion speech processing software
  • Full compatibility with ReSound’s Smart 3D app

ReSound ENZO series

Average price: $4,299 per pair

The ReSound ENZO’s upper-tier models are similar to the LiNX Quattro in terms of connectivity options. However, ReSound specifically designed the ENZO model for people with severe to profound hearing loss.

Overall, this means that less of the ENZO’s processing power goes towards noise cancellation. Instead, this hearing aid detects both high and low-frequency noises, granting a notable difference when hearing someone talk or identifying fast-moving noises.

If you suffer from total or near-total hearing loss, you can also use the ENZO with your Cochlear Implant. This combination improves the quality and range of sounds you can perceive and provides you with a near-natural sound experience.

Other features include:

  • Clarity improvement software, which can increase speech comprehension by up to 60%
  • Available in BTE, RIC, ITE models
  • Direct-to-phone digital streaming, which sends phone calls and music from Android and iPhone devices
  • Available in a rechargeable version (lower tiers use size 13 batteries)
  • IPX8-ranked waterproofing
  • Full compatibility with ReSound’s Smart 3D app

ReSound Enya

Average price: Starting at $3,000 per pair

Hearing aids can quickly become one of life’s major expenses, as some top range models can easily cost as much as a small car. The Enya is ReSound’s main effort to cater to those who want an affordable alternative.

With much of the same audio processing prowess as the lower-tier LiNX models, the Enya is a reliable hearing aid for anybody with mild hearing loss. However, it’s still significantly more expensive than somewhat less fancy, but still high-quality options from brands like MDHearingAid and (to a slightly lesser extent) Otofonix.

If you have moderate hearing loss or have trouble with specific frequencies, you can boost this hearing aid with an additional microphone. You won’t get any automatically adjusted settings, however. These models use size 13 or 312 batteries.

The ReSound Enya also offers:

  • Telecoil compatibility
  • Available in RIE and BTE versions
  • The ability to stream music or phone calls directly from your smartphone without a ReSound Unite receiver
  • Built-in Tinnitus Sound Generator

ReSound Up Smart

Average price: Varies depending on specs

The ReSound Up Smart is a pediatric series aimed at children ages 2-16. It offers the widest variety of specs within ReSound’s entire catalog, comprising custom-made models sold directly through audiologists.

Pediatric hearing loss can encompass a wide variety of conditions and severities, which is why many Up Smart models match the specs and accessories of the LiNX, Enya, and ENZO models, but in smaller sizes. The range of compatible accessories is also similar to that of ReSound’s other product lines.

Up Smart features include:

  • BTE models come with a small LED light to alert caretakers when batteries are low
  • Available in BTE, RIC, and custom ITE models
  • Tamper-resistant battery doors

ReSound accessories

ReSound produces several accessories that improve its hearing aids’ functionality and compensate for some of the features missing in its lower-end models. Most of these use long-range Bluetooth connections to sync up with your hearing aids and your smartphone simultaneously.

Additional microphones

Problems with low-frequency sounds are less common than high-frequency hearing loss. However, they can make it very difficult to identify and interpret speech, especially deep voices. In these cases, an additional microphone can make life remarkably easier. ReSound offers two types of additional microphones:

  • The ReSound Micro Mic is a matchbox-sized neck-worn gadget that combines two directional microphones and an accelerometer. With a range of up to 80 feet, this device makes it easier for you to listen to anyone speaking directly at it. Prices usually hover around $250.
  • The ReSound Multi Mic is a smaller and more sensitive alternative. This tiny clip-on model combines four directional microphones, an accelerometer, and the possibility to tweak its settings using your smartphone. It also has a 3.5mm audio jack and a Telecoil, which can be hooked into a phone or synced with an auditorium’s hearing loop. On average, a Multi Mic costs around $300. Based on our testing, we believe this to be the better value.

Streaming accessories

Most hearing aid models in the Enya series need an additional media streamer to transmit sound directly into your hearing aid. ReSound sells these separately.

  • The ReSound TV Streamer 2 has a signal range wide enough to cover an entire mid-sized living room. It allows you to connect Smart TVs, digital audio equipment, and even computer speakers directly into your hearing aid. The average cost for the ReSound TV Streamer 2 is $440.
  • The ReSound Phone Clip+ gives you the ability to handle frequent phone calls, where static and background noise tend to be particularly cumbersome. This small accessory is about the size of a USB memory stick, and you wear it around your neck. In addition to retransmitting phone calls directly into your hearing aid, it also comes with extra buttons to answer, end, and mute phone calls. Its average cost is $245.

Remote controls

The primary trend for hearing aid controls these days is to use smartphone synchronization. However, if you have dexterity issues or have an older phone model, you can still get a traditional remote control.

The ReSound Remote Control 2 offers an intuitive set of buttons that let you adjust volume, shuffle between presets, activate the tinnitus relief mode, or completely turn off your device. On average, this remote costs between $150 and $200.

Smartphone apps

When it comes to smartphone syncing, ReSound has three neatly distinct options. These three apps provide a more comprehensive degree of options than all-in-one alternatives.

  • The ReSound Control app offers a basic array of control options. ReSound designed this app for those with older or lower-tier hearing aids, such as the Enya. However, its limited menus and large buttons can also be useful if you have ongoing vision problems or are not tech-savvy. If you stick to this app, you will need your audiologist to help you choose your presets ahead of time.
  • The ReSound Smart 3D app takes customization to the next level. In addition to basic controls, it allows you to adjust background noise reduction or to turn off directional microphones temporarily. Through Bluetooth, your audiologist can calibrate your device remotely. It can also use your phone’s GPS and localization features to switch between settings automatically.
  • The ReSound Relief app helps you with tinnitus using sound therapy and relaxing exercises. It allows you to turn the app on and off and to program its schedule ahead of time. This app continuously monitors your comfort levels to adjust its signal accordingly.

Purchase recommendations

If your hearing loss is moderate to severe but not profound, then the best available ReSound hearing aid will be the LiNX Quattro 9. This model targets a broader noise frequency spectrum, which lets it delve quite a bit into the ENZO’s territory.

All Quattro models offer the most potent environmental sound classifiers, so they’re a good upgrade for anyone who has to deal with frequent large meetings or crowded environments. The music mode on these models offers a remarkably rich sound, especially when streaming directly from your phone or Smart TV.

For more profound hearing loss, the ENZO series is your best option. If you need a very potent hearing aid but want to keep your costs down, opt for the ENZO standard version. If your hearing loss is mild to moderate and you are not very tech-oriented, the top-range Enya is your best bet at ReSound. However, if this describes you, we believe you might be happier saving time and hundreds of dollars by exploring high-quality, but less technologically fancy options like MDHearingAid — visit our full review for more information.

How to buy ReSound hearing aids

ReSound has a pretty extensive network of distributors, but it doesn’t run stores anywhere. You can’t simply go to the ReSound website and purchase hearing aids. Instead, ReSound relies heavily on its partner audiologists to sell its hearing aids.

Along with pricing, this differentiates ReSound from more convenient, fully online calibrating and purchasing experiences that you’d find with companies like MDHearingAid and Otofonix. At MDHearingAid, for instance, the testing, purchasing, and adjustments of your hearing aids all happen online with the help of the company.

The inability to order and adjust ReSound devices from the comfort of home is another reason why we don’t recommend ReSound as highly for those with mild to moderate hearing loss. People with profound hearing loss should see an audiologist regardless before making a purchasing decision; for these people, ReSound’s purchasing process won’t be an added hardship. Other people, however, would be well-served by companies that offer more convenience and affordability.

Here’s how you can get started with ReSound hearing aids:

  1. Take the online hearing test. ReSound’s free online hearing test is a quick and easy way to begin your hearing assessment. This three-minute test helps to determine your level of hearing loss and which ear is affected most. It is best to use headphones, although speakers are acceptable as well. (This happens to be one of our top recommended tests — for more information, visit our full online hearing test guide.)

  2. Find an audiologist near you. Next to the online hearing test link, you’ll see a link that says, “Find a Hearing Care Professional.” Enter your name, email, phone number, and zip code on the form, and an audiologist will contact you as soon as possible to schedule an appointment.

  3. Have your hearing assessed. Once you’ve set up your appointment to see an audiologist, your next step is undergoing a professional audiogram. This test determines the degree and type of hearing loss you have. The audiologist will also check for any external blockages in your ear canal and do a screening for other ongoing conditions that could cause hearing loss.

  4. Select your hearing aids. Your audiologist can help you choose which specific model of hearing aids will best suit your needs.

  5. Follow up with your audiologist. After you purchase a hearing aid, your audiologist will calibrate it and liaise with ReSound directly for technical support.

Insurance coverage and financing options

Hearing aids are infamous for two things: their high price and the fact that insurance companies seldom cover them.

If you have an additional vision, hearing, and dental plan, you may be able to get your initial audiology consultation covered. You’ll need to check with your insurance company to find an in-network audiologist in your area. Also, some insurance companies offer payment plans or partial refunds for hearing aids.

The only type of insurance that routinely covers the full cost of hearing aids is the Veteran’s Affairs Administration. ReSound sells its hearing aids directly to the V.A. Administration for distribution among V.A. clinics around the country. If you are a former service member, you can get an audiologist appointment at your local V.A. clinic. There, the audiologist will guide you through the process of getting coverage for your hearing aids.

How we evaluate health service companies

At Innerbody Research, we customize our evaluation criteria depending on the type and nature of the health-related service. For ReSound and other health services and products, we have five areas that we use for our evaluations, including:

Quality: How well does the company deliver its core service(s) to the customer? For testing services, does the company adhere to the latest and most advanced testing technologies and achieve a very high degree of accuracy? For non-testing telehealth services, is the quality of the service high enough that we would recommend it to loved ones without hesitation? If not, why not?

User-friendly: How intuitive and user-friendly is the service? Does the device, program, app, or website achieve a good degree of user-friendliness for its customers?

Value: Are you getting your money’s worth? Are there any hidden costs or charges? Does the company offer discounts?

Privacy: If health data is stored, will your data be stored securely? Are payments secure?

Customer support: Particularly in situations where ‘one size fits all’ doesn’t make sense, how well does the company help to make the service ideal for you?