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HealthLabs Review: Are their tests a good option for you?

HealthLabs lets you order health tests and access test results from home -- no doctor visits necessary

Last Updated: May 21, 2020

HealthLabs Review

Diagnostic tests and exams are one of the pillars of modern medicine. They give us hard data about our health and about the impact of any treatments we are receiving. But many patients struggle to find quick, confidential and affordable options for their lab tests.

HealthLabs is a web-based company that allows you to order hundreds of different tests directly from their website. You can order or pay for these tests without visiting the doctor. They do not process any samples or send anything to your home: instead, you will go to one of their local affiliated labs, and then receive the results through a discreet web portal. In this way, they promise the opportunity to slash both the cost (in visit fees and working hours lost) and the time needed before you can get your results.

Review Summary

Pros

  • Partners with over 4,500 testing centers around the country (including Quest Labs, LabCorp, and local labs alike).
  • Offers over 100 different blood or urine tests.
  • Labs are CLIA-certified – the same labs your traditional doctor would use.
  • Smart website that’s user-friendly and quick to suggest complementary tests.
  • Prices are clear and also final – no hidden fees or taxes further down the road.
  • Accepts FSA/HSA payment.
  • If you find a cheaper test elsewhere, HealthLabs will match their price plus a 10% discount.
  • Health specialists are available for guidance or to explain results.

Cons

  • Rural areas (especially in the Midwest) have fewer labs to choose from.
  • No at-home or mail-order tests available.
  • The large number of available tests can be confusing to navigate.
  • Prices as listed aren’t always the cheapest – check competitors like EverlyWell first.

Bottom line

We recommend HealthLabs as a quality testing company that partners with only high-quality labs. These aren’t at-home test kits; HealthLabs is best for people who want the convenience of ordering their tests from home – without going to the doctor’s office and trying to get a test ordered – while still going into the same kind of labs to have the test administered. The service will be especially useful for people who don’t have insurance, people who need frequent check-ups or specific panels, or people who wish to keep their initial screening very private. Even if you have insurance, HealthLabs may in some cases be more affordable than the traditional testing route.

If you don’t know the type of test you want or need, the sheer number of testing options here could be a bit overwhelming. But the website and its pricing are straightforward, with no surprise fees (and with a price-beating guarantee).

Our Top Picks

HealthLabs

If you need to order a health test, HealthLabs eliminates the need to go to a doctor's office first. Just order online and go to a nearby lab.

With hundreds of tests available, you may be a little lost if you don't know what type of health test you want to take. But for those who know what they need and want to test in a reputable lab, HealthLabs offers great convenience and value.

Why you should trust us

Innerbody Research recently celebrated its 20-year anniversary online. Over the past two decades, we have helped tens of millions of readers make more informed decisions involving staying healthy and living healthier lifestyles.

We extensively test each health service we review, including HealthLabs. We try our best to give you, our readers, an unbiased exploration of at-home health services, free of marketing jargon or gimmicks. We evaluate the service based on our adherence to quality, the latest medical evidence and health standards, and a simple question: would we buy the product or service ourselves if it weren’t part of our job, and would we recommend it to family and friends?

Additionally this review of HealthLabs, like all health-related content on this website, was thoroughly vetted by one or more members of our Medical Review Board for accuracy.

What types of tests does HealthLabs offer?

HealthLabs offers over 100 different individual blood and urine tests, as well as dozens of frequently used “panels” combining complementary tests. Below you will find the most popular tests within each of the following very popular categories.

  1. General health tests

  2. Chronic disease monitoring

  3. Drug tests

  4. Infectious disease tests

  5. Heavy metals and toxicity tests

  6. Hormone tests

  7. Congenital diseases

  8. Vitamin and nutritional measurements

General health tests

These tests are meant to help you get an updated “snapshot” of your general health. Most of these tests are used to monitor chronic diseases, to check up on the function of different systems, or to provide hints for further tests.

HealthLabs’ general health tests are also frequently requested when applying for new health insurance or in certain workplace situations.

  • Complete blood count (CBC) – $28
  • Basic health panel (CBC, urine, metabolic panel) – $59
  • Basic metabolic panel – $29
  • Routine urinalysis – $29

We were particularly impressed by the comprehensive health panel as a very good value. The panel includes:

  • Metabolic testing
  • Lipids test (for cholesterol)
  • Complete Blood Count (CBC) test
  • Comprehensive urinalysis
  • Thyroid panel (including thyroid-stimulating hormone)

At $99, this panel includes tests that individually would add up to a much higher cost – a great value. It can provide vital information about the health of your heart, circulation, thyroid, liver, kidneys, bones, muscles and nerves.

Chronic disease monitoring

Chronic or non-communicable diseases are those that occur because a specific system or body function is not working properly. These diseases are often lifelong features on our health bills. In addition to frequent monitoring, lab tests and exams also play an important role in their initial diagnosis.

  • Basic heart health panel (Lipids, metabolic panels, urinalysis, complete blood count, C-reactive protein) – $149
  • Standard heart health panel (Basic heart health panel and homocysteine) – $299
  • Diabetes panel (Hemoglobin A1c, microalbumin, metabolic panel) – $69
  • Glucose Test – $28
  • Basic anemia panel –$89
  • Sickle cell anemia test – $49
  • Basic food allergy panel – $160

Drug tests

Drug tests are available from HealthLabs and require a blood or urine sample. They are meant to detect past consumption of specific substances, especially illegal ones or those with a potential for abuse. Drug tests are often required by law enforcement or when applying to specific jobs.

  • Cocaine screening – $65
  • Amphetamine screening – $199
  • Opiate screen (OxyContin, morphine, codeine) – $49
  • Cannabinoids – $64
  • 10 drug panel – $79

Infectious disease tests

Infectious or communicable diseases are those that are caused by pathogens, such as viruses, bacteria or fungi. This category includes sexually transmitted diseases as well as many other infections. Among others, HealthLabs’ infectious disease tests include the following:

  • HIV RNA (for early detection) – $169
  • COVID-19 antibodies – $169
  • Tuberculosis blood test – $199
  • Viral STD panel (HIV, herpes, hepatitis A, B and C) – $149
  • Lyme disease antibodies ($159)

Heavy metals and toxicity testing

These heavy metals tests are meant to check for the presence of specific toxins, poisons or heavy metals in a person’s body. The tests are useful if you are worried about the quality of your home or work environment or water, or following accidental exposure in the workplace.

  • Blood test for standard heavy metals – $289
  • Urine test for standard heavy metals – $389
  • Arsenic – $78

NOTE: If you are comfortable administering a simple test yourself from the convenience of home, then you can order comparable heavy metals testing kits and save lots of money with other reputable testing companies like myLAB Box (our top choice for this important type of test). Check out our guide on choosing the best heavy metal testing kit for more information about this.

Hormone tests

Hormones are body-made chemicals that help different organs and systems communicate with each other. Most hormones can impact multiple systems at once, which is why hormonal disorders tend to have very varied symptoms. Hormone tests from HealthLabs are often used to diagnose fertility issues, thyroid disease, or to help with weight control or athletic performance.

  • Female hormone panel – $199
  • Total testosterone – $49
  • Thyroid panel – $39

Genetic disorders testing

Genetic disorders are those that are passed from the DNA of one or two parents. Many genetic disorders are immediately evident at birth, while others only become evident later on. Most genetic disorders rely on recessive genes and therefore require both parents to be carriers.

Testing for genetic disorders with HealthLabs can serve either to diagnose the illness or to determine whether someone is a carrier for it.

  • Fragile X carrier – $399
  • Cystic fibrosis – $699
  • Tay Sachs carrier testing – $199

Vitamin and nutritional testing

Vitamin and nutritional tests from HealthLabs measure the presence and amount of specific vitamins or nutrients, both in urine and blood. They are often used to help diagnose nutritional problems, malabsorption disorders, or renal disorders. People on certain medications or special diets often have a higher risk of developing specific nutritional deficiencies.

  • Vitamin B12 – $35
  • Comprehensive vitamin panel – $499
  • Mineral panel – $249
  • Vegan nutritional maintenance panel – $149

How does the testing process work at HealthLabs?

HealthLabs is a great place to order and to pay for tests, and also to securely access test results, but they do not conduct any of the tests. Instead, you will need to go to one of their partner labs to submit your sample. These labs are CLIA-certified.

In a nutshell, the process for buying a test through their website is clear and straightforward:

  1. Select a test

  2. Select a lab

  3. Pay online

  4. Go to the lab to submit your sample

  5. Check for your results securely online

Upon landing on their website, the first thing you will need to do is find the tests of interest to you. Tests are organized in categories, depending on the type of disease or condition they screen for. For many common conditions or categories (such as diabetes, thyroid conditions, or STD screening), you will also find suggestions for specific panels, which act basically as a bundle deal of several tests that are frequently taken together.

Add all the tests you need to your cart, and then move on to “select a lab”. This section uses a straightforward Google Maps plug-in to help you find a lab nearby. You can search for labs by zip code and filter to see only those that are open on Saturdays, for instance. Then, you will move on to the payment page.

At this stage, you will be asked for some of your information, which will be used both to write your referral and to create your account. It is very basic and kept to the bare minimum:

  • Full name
  • Contact email
  • Date of birth
  • Gender

You can pay with a credit card, prepaid debit card, PayPal, HSA, or FSA card.

After payment, HealthLabs will complete and create your request order. You can download it directly from their website or have it sent to your email. This form will include the address of the lab you selected, as well as any special instructions for the test you chose (for example, if you need to fast).

You will need to print it and carry it to the lab with you. If you don’t have a printer, you can return to your main account page and ask HealthLabs to fax it directly. As soon as that is done, just go to the lab at your earliest convenience. Keep in mind that you won’t need an appointment and that you won’t need to pay anything at the lab, but you should still carry a form of picture ID.

Results usually take between 2 to 3 days to be ready. You will be notified via email as soon as your results are ready. You will need to log in to your HealthLabs account to see them or print them.

Privacy considerations

HealthLabs specifically helps people who wish to take specific tests with absolute discretion. Because of this, they have a series of measures in place meant to keep their customers’ information private and to leave behind almost no paper trail.

A logo with a shield and the promise of “100% Private” is prominently displayed on their homepage and across their site. HealthLabs collects as little information as possible from their users. When creating an account, they only ask for an email, password, and the information that would immediately appear on the lab request order.

In addition, their page was built using healthcare-industry standard encryption. They state that they will never provide results over the phone and that they will never call you, send you an SMS, or leave a voicemail unless expressly authorized by each person. They also do not print or mail any test results.

Finally, any charges on your credit or debit card statements will show up as “HealthLabs.com”, and will not include any information regarding the specific tests you ordered or the lab where you had them done.

You should take into account that, in some states, there are laws that specify that certain diseases (such as HIV or other STIs) need to be reported to the local health authorities. This will be handled by the lab that processes your sample, and it will be limited to numbers only (no personally identifiable information). Medical laboratories are healthcare providers and are fully bound by HIPAA and their privacy restrictions.

HSA, FSA and health insurance

HealthLabs does not work with any health insurance and they do not provide any paperwork or service statement that would help you claim a refund. Besides, all their tests are requested by each user without a prescription. This means that they would not meet the requirements for “medical necessity” required by most insurance companies.

However, if you have a Health Savings Account (HSA) or Flexible Savings Account (FSA), you can use those cards to pay for any tests on HealthLabs.

What criteria do we use to judge health service companies?

At Innerbody Research, we customize our evaluation criteria depending on the type and nature of the health-related service. For HealthLabs and other health services and products, we have five areas that we use for our evaluations, including:

Quality: How well does the company deliver its core service(s) to the customer? For testing services, does the company adhere to the latest and most advanced testing technologies and achieve a very high degree of accuracy? For non-testing telehealth services, is the quality of the service high enough that we would recommend it to loved ones without hesitation? If not, why not?

User-friendly: How intuitive and user-friendly is the service? Does the device/program/app/website achieve a good degree of user-friendliness for its customers?

Value: Are you getting your money’s worth? Are there any hidden costs or charges? Does the company offer discounts?

Privacy: If health data is stored, will your data be stored securely? Are payments secure?

Customer support: Particularly in situations where ‘one size fits all’ doesn’t make sense, how well does the company help to make the service ideal for you?

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