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eHarmony Reviews: Can you find a compatible partner?

Trying to find the right dating site? Find out if eHarmony’s compatibility quiz and video chats can help you find your match.

Last Updated: May 5, 2022
eHarmony Reviews

Online dating has become a mainstay of modern relationships. Just about everyone knows at least one couple who met on a dating site or app. But you may still have reservations about joining one and looking for love.

One of the most well-known dating sites is eHarmony, which aims to take the guesswork out of finding love. The site’s Compatibility Quiz asks questions about your lifestyle, personality, and habits and then assigns each potential match a compatibility score based on your answers. That way, you’re only interacting with matches with a high likelihood of shared values.

But does eHarmony live up to their reputation? What kinds of features can you use to match and connect? Is a subscription worth the cost? Read our complete review to find out the answers to these questions and more.

Review Summary

Pros

  • A trusted and well-established dating site
  • Never wonder about a match’s suitability with eHarmony’s compatibility score
  • Three-tiered membership options to find the one that fits your needs
  • Premium members can video chat with potential matches
  • One login for both site and app

Cons

  • Premium subscriptions are expensive (but worth it)
  • Free, basic membership offers restricted functionality
  • Limited gender options (only male and female)

Bottom line

We recommend eHarmony for serious daters who want to find a love match based on compatibility. eHarmony eliminates the need for searching and swiping by providing an in-depth Compatibility Quiz to every member. View how compatible you are before matching or messaging. Although an eHarmony subscription is pricey, benefits like video chat, profile verification, and app access make it worth the cost.

Our Top Picks

eHarmony

eHarmony is a well-established and trusted place to meet eligible partners.

eHarmony’s compatibility quiz is a great way for serious daters to find their best matches. They offer profile verification, video chat, and an app for convenience. Try free Basic Membership.

Free Basic Membership
Reviewed by Innerbody Research
Premium Light Membership
Reviewed by Innerbody Research
$395
Premium Plus Membership
Reviewed by Innerbody Research
$551
Premium Extra Membership
Reviewed by Innerbody Research
$862

What is eHarmony?

eHarmony is one of the most recognizable names in online dating. The site was founded over 20 years ago and has since helped over 2 million couples find each other. eHarmony offers both a desktop dating site and a mobile phone app (they share the same features, cost, and logins). Use your account to match with and message other singles, including a new video chat feature.

The standout element of eHarmony is the Compatibility Quiz. Every member takes the quiz, and it asks in-depth questions about your personality, lifestyle, interests, and habits. eHarmony uses your responses to create a Personality Profile that reveals your relationship style and character traits. The results also create a compatibility score — a percentage you can see in the corner of a potential match’s profile picture. The higher the number, the more likely you are to be compatible.

The test is based on eHarmony’s proprietary 32 Dimensions model of compatibility. Researchers for the site studied happy couples to develop the criteria that make people well-suited for each other, and the Compatibility Quiz reflects these criteria. Here is a list of the 32 Dimensions:

  • Instinct
  • Feelings
  • Intellect
  • Inner energy
  • Self-control
  • Masculine side
  • Feminine side
  • Desire for closeness
  • Empathy
  • Positive attitude
  • Introversion
  • Extroversion
  • Desire for interaction
  • Reluctance to interact
  • Willingness to adapt
  • Pragmatism
  • Generosity
  • Compensation
  • Tendency to withdraw
  • Assertiveness
  • Conventionality
  • Unconventionality
  • Desire for structure
  • Desire for domesticity
  • Need for adventure
  • Need for peace
  • Caring parent influence
  • Critical parent influence
  • Natural childhood
  • Adapted childhood
  • Manipulative childhood
  • Communication style

In addition to the in-depth Personality Profile, eHarmony also offers many other unique benefits to daters. Love and Harmony is a dating blog that provides tips and advice about relationship issues like first dates, healthy arguments, and getting through breakups. eHarmony also has a robust customer care center with a thorough and searchable FAQ and a contact page for emailing customer support.

A new addition to the platform is video chatting. Once you’ve exchanged a few messages with a match and would like to take the connection a step further, you can opt for a virtual date. This is safer than exchanging email addresses or phone numbers to video chat on other platforms and allows you to screen your matches before meeting in person.

Does eHarmony work?

Our testers confirm that eHarmony provides a wealth of potential matches upon profile creation. Setting match preferences and using other sorting tools allows you to refine your searches, and the compatibility score lets you know which members are most like-minded. Our testers found the compatibility score to be the most effective and time-saving. There’s no endless swiping or quick judgments based on a photo and brief profile. Instead, you can look at matches closely aligned with your values, personality, and interests. (That is, of course, if you trust eHarmony’s compatibility model.)

Like most online dating sites, you can read hundreds of success stories, and eHarmony states that over 2 million couples have found each other on eHarmony, with over 2 million messages sent each week. With a large dating pool and innovative matching methods, eHarmony is an effective and exciting way to find your next relationship.

How much does eHarmony cost?

With a free Basic Membership on eHarmony, you can match with other users and browse the site. But you’ll need to pay for a membership to take advantage of the site’s full functionality. The Basic Membership is designed to allow you to try out the site before committing to a subscription.

With the free membership, other user photos are blurred out, so you won’t be able to view your potential match’s profile picture. But, you can:

  • Respond to (only) the first message you receive from a match
  • Search using match filters
  • See a list of members who visit your profile
  • Use anonymous browsing
  • Send and receive icebreakers (fun, interactive games to play with new matches)
  • Send and receive smiles (a way to signal to a match that you’re interested)
  • See some of your Personality Profile

Subscriptions

If you want to see your matches’ pictures and send unlimited messages, you have to pay for one of eHarmony’s three premium plans. These plans also allow you to perform a location search, looking only for matches within a certain distance from you. You can also view your complete and thorough Personality Profile to better understand your dating style.

Here is the breakdown of eHarmony’s premium accounts:

  • Premium Light: 6-month plan for $65.90/month ($395.40 total)
  • Premium Plus: 12-month plan for $45.90/month ($550.80 total)
  • Premium Extra: 24-month plan for $35.90/month ($861.60 total)

You can choose to pay the total amount or split the amount up over two, three, or four payments. As an incentive, you may get an offer for 50% off 1-3 months of a Premium Plus plan as well.

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Is eHarmony a good value?

An eHarmony subscription can be pricey, but they often offer discounts when you create an account. If you’re a serious dater looking for a long-term relationship, it’s hard to beat eHarmony’s compatibility model for finding quality matches. In that case, the subscription might be worth the higher price tag.

The chart below shows some popular dating sites on par with eHarmony regarding reputation. These prices show the cost of a 6-month membership. The comparison can help you decide if eHarmony is worth the cost.

  Cost
eHarmony $395.40
EliteSingles $131.70
Match $149.94
SilverSingles $83.70
Zoosk $66
Bumble $99.99
Hinge $59.99
Tinder $59.99
Plenty of Fish $51

Getting started

Creating an account involves just a few steps, but make sure you’ve got at least 20 minutes to take the Compatibility Quiz. Provide your gender, match gender preference (only male and female options), an email address, and password.

Next, begin the Compatibility Quiz, which includes questions about:

  • Relationships (including values, styles, and preferences)
  • Lifestyle (questions about smoking, drinking, exercise, etc.)
  • Interests (things like hobbies, sports, music, vacations, and other activities)
  • Habits (including demeanor, clothing style, and sleep)
  • Partner preferences (questions about sex, pet peeves, shared values, and more)

Provide more personal information:

  • First and last name
  • Birthdate
  • Education level
  • Marital status
  • Occupation
  • Income
  • Height
  • Ethnicity
  • Child status
  • Location
  • Religion

Some of these categories — including last name and birthdate — will not be shared with other members and are just for site records.

Next, upload a profile picture and then answer two questions for your profile. You select a question from a list and type in your answer. Questions include options like: “My ideal first date…” and “Something that always makes me laugh…”

Finally, complete a short bio that can include:

  • A description of yourself
  • What you’re looking for in a relationship
  • Your ideal partner’s characteristics

Site features

Once you create an account, view your eHarmony homepage, which contains all the tools you need to meet and message matches.

Matches

Review your potential partners, match preferences, and sorting options. Edit your preferences or sort your matches by location, online status, and other variables. On this page, you see a brief version of each match profile that includes profile pic, name, age, location, occupation, and compatibility score. This score lets you know how compatible you are, according to the Compatibility Quiz. You can also view your list of favorite profiles, users who have recently visited your profile, and profiles you’ve visited.

Messages

Go here to send and read messages from other users. You can also send icebreaker questions and smiles or video chat with members. Video chat is a new eHarmony feature that provides a safe, discreet virtual date within the eHarmony platform, so you don’t have to share your phone number. Only premium members have this option.

Edit profile

Your homepage shows what percent of your profile is complete, and you can visit the Edit Profile link to add or change content. The personal info you provided during account creation appears in your profile, but you also have extra space to personalize it further. Add more photos, write about your favorite TV shows and books, and include info about pets, languages, character traits, and more.

Personality profile

Completing the Compatibility Quiz gives you a compatibility score with each eHarmony member for easier matching, but it also provides you with a comprehensive Personality Profile. This profile breaks down elements of your character, such as communication style, motivation, organization, relationship style, daily habits, and personality type. Read through your profile to better understand yourself and how your personality could impact future relationships.

Data and settings

Use this page to manage your profile, including visibility, password, and membership status. You can also edit your personal details and notification options. Lastly, this section allows you to verify your profile via SMS. Enter your mobile number to receive a code, type in the code, and get a verified badge for your profile.

Dating advice

This link takes you to Love and Harmony, eHarmony’s dating blog that provides success stories and advice. Read articles about attraction, commitment, relationship issues, and other topics to get to know yourself and strengthen your future relationship.

The eHarmony app

The eHarmony app is a good option for daters who prefer mobility. It includes the same features as the desktop version, and you can log in with the same credentials.

One main benefit of the app is that you can sign up for push notifications. With the website, you can set email notifications to be notified when you receive a new message from a match. But, with the app, you can receive a push notification that lets you know instantly.

The app is free to download and is available on both Android and iOS.

Privacy considerations

To set up an eHarmony account, you have to reveal quite a bit of personal information. It’s important to know that your info is kept safe and secure. eHarmony encrypts your personal data and emphasizes that your information (including sensitive info like your picture, location, religious beliefs, etc.) is viewable by any other site member. eHarmony may also use your information for marketing, site improvements, or research purposes.

The site also encourages you to take steps to protect your privacy while online dating. You can enable two-factor authentication to avoid fraudulent logins and verify your account via text. Verified profiles show a green badge that indicates the user has taken this critical step to authenticate their identity.

How we evaluate products and services

At Innerbody Research, we customize our evaluation criteria depending on the type and nature of the service or product. For SilverSingles, we have five areas that we use for our evaluation, including:

Quality: How well does the company deliver its core service(s) to the customer? Is the quality of the service high enough that we would recommend it to loved ones without hesitation?

Value: Are you getting your money’s worth? Are there any hidden costs or charges? Does the company offer discounts or free services to our readers?

Customer Support: How well does the company provide information about its product or service? How clearly are options presented?

Privacy: Will your data be stored securely? Could your data ever be shared without your permission?

Speed: How quickly will you be able to access the service from the moment you sign up?

Why you should trust us

Over the past two decades, Innerbody Research has helped tens of millions of readers make more informed decisions involving staying healthy and living healthier lifestyles.

We extensively test each service or product we review. We try our best to give you, our readers, an unbiased exploration of at-home options, free of marketing jargon or gimmicks. We evaluate products and services based on their adherence to quality, the latest standards, and a simple question: would we buy the product or service ourselves if it weren’t part of our job, and would we recommend it to family and friends?

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